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Simply Asus company's policy?

Discussion in 'General Board' started by Takwa, Apr 1, 2010.

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  1. Takwa United Kingdom

    Takwa Well-Known Member

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    Just ordered two netbooks from them and now they said they can't release the orders until I send them a copy of my payment card?

    Company policy?
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. mat United Kingdom

    mat Well-Known Member

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    Weird, are you ordering them to a different address or something along those lines?
     
  4. mat United Kingdom

    mat Well-Known Member

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    Send them this :cool:

    [​IMG]
     
  5. Takwa United Kingdom

    Takwa Well-Known Member

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    no same address in everything, they told me it's their company's policy I checked on their website, and it's only needed for chq payments. But I am paying by card!

    Should I cancel my order?
     
  6. mat United Kingdom

    mat Well-Known Member

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    It would be different if you were buying 20 laptops. I wouldnt be keen on sending images of my payment card to anyone or any company. Are you able to get the same price at other stores?
     
  7. foz

    foz Well-Known Member Exclusive Member

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    Escrow.com require this. I don't have problem with it, just the way things are getting these days with stolen credit card details.
     
  8. Takwa United Kingdom

    Takwa Well-Known Member

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    price are not that much different online, just that they're Authorized ASUS Reseller I thought much more trustworthy
     
  9. anthony United Kingdom

    anthony Well-Known Member

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    Takwa, you might wish to read this beforehand:

    http://estore.asus.com/shop/

    If that's the case, then why ask for a photocopy of the card?
     
  10. Takwa United Kingdom

    Takwa Well-Known Member

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  11. Retired_member41

    Retired_member41 Retired Member

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    It will be the fact you have ordered two.

    Laptops have one of the highest resale values for stolen goods and I bet they are being questioned by cc companies all the time about bogus orders.

    I looked at that company before posting a link to it and they look totally genuine. But even I wouldn't send them an image. Give them the customer services number on the back of your card and ask them to call to confirm. If they don't I wouldn't give them my business.

    Keep an eye out on the sales on Monday hopefully you will see some bargains and can leave their offer behind.

    Wishing you the best of luck.
     
  12. Skinner

    Skinner Well-Known Member

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    Don't your credit card company usually phone you up ? When I bought my last Dell, I got a call from Barclays asking if I had just ordered from dell, they explained that because I'd renewed my warranty a few months earlier it flagged up as suspect having had two larger than average transactions.

    I'd suggest they get into the 21st Century and get Secure Code by Mastercard or Verified by Visa, this was introduced to ensure you have the cards non-electronic info AND the confirmed password.
     
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