Have a reseller account with one of the dreaded and its mainly for thin WP aff sites. But noticing some shocking performance issues and site uptime stats over the last few months. These are mainly low traffic 50/100 uv per day. Although I appreciate shared hosting is low end hosting it should still give a level of service. Can't find any sla agreements in place for shared hosting (not that I expect it to exist So what's the best way to take these cowboys to task..