Domain Manage

ukreg.com email forwarding problems

Discussion in 'Domain Name Registrars' started by fungi, Jan 31, 2006.

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  1. fungi United Kingdom

    fungi Active Member

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    Hi

    This may affect a few people. I have my emails from domains registered with ukreg.com forwarded to my hotmail account, I’ve noticed a drop in volume over the last few days, I enquired with ukreg and it turns out that there is a problem with forwarded emails to hotmail accounts, ukreg reply below

    Dear Pete,

    Thank you for your enquiry,(ticket702716). We have been experiencing issues with Hotmail over
    the last few days, it appears that certain e-mails are not getting through. Our forwarding
    service is fully functional, and the problem has not been occurring on any addresses other than
    Hotmail, so the problem is their end. You may need to speak to them and find out if they are
    blocking forwarded mail.

    Regards,

    Xtreme Support Team
    Fasthosts Internet Ltd.

    Pete
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. bb99 United Kingdom

    bb99 Well-Known Member

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    One would have thought, with a name like "Xtreme support", they would have contacted Hotmail on your behalf to see what the problem was. Particularly because it's probably affecting many of their customers.

    But then again I'm not impartial as I loathe Fasthosts having used them back in 2000. I've never met such a bunch of idiots who don't care about their customers in my life.

    Rumour has it that they're a lot better now. At least they replied to your support ticket!
     
  4. Ellis United Kingdom

    Ellis Active Member

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    This is a hotmail problem - without a doubt.

    Many online retailers will not accept hotmail email adresses because of the huge amount of fraud that comes from them.

    It looks as though hotmail are trying to tighten up their system by filtering out most of the rubbish that runs thru their mail servers.

    I understand NTL & BT yahoo are also stopping large amounts of mail.
     
  5. fungi United Kingdom

    fungi Active Member

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    Sure i accept it's a Hotmail problem but suspect incoming mail would normally be put into the junk mail folder. You then would then at least have a chance to pick up on the problem. These emails are just disappearing without a trace.

    Pete
     
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