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Streamic Down ?

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I cant access the Streamic parked pages or the admin page ; looks like your down:confused:
 
Hi,

Yes unfortunately the New Year has brought us the worst issue we've had with the system, (the only downtime we've experienced properly in around 2 years) a few things have happened at the same time including a disk failure in our primary DNS machine, which has led to it corrupting all of the DNS records. I'ts the equivalent to a DNS poisoning attack where all of the records are being sent with bad IP information. We are getting confirmation shortly that this is definately a disk failure and not a malicious attack.

Unfortunately the way DNS works means that this wont sort itself out naturally until the DNS system propagates all of the good information, which can take up to 24 hours, in some cases it may take 1 hour or 3 hours. Hopefully we will get a fix before that needs to happen.

One temporary fix is to remove ns1.metaparking.com from your nameserver records,

then add

PRIMARY ns3.metaparking.com
SECONDARY ns2.metaparking.com

This may work straight away but it will depend on who hosts your domains (how often they update the NS records) as the bad information NS1 has given out still may need to be flushed from their cache.

Refunds will be worked out based on the last weeks average +10%. Your earnings will be unaffected as they will be adjusted to counter the downtime.

Huge apologies for this, we are working on it as fast as we can.

In the meantime please IM or PM us with any questions you have. Updates will be posted on here and via IM.

Paul, James and Gavin.
 
UPDATE

Most of the parking pages are back online, anything forwarded to domain.name.streamic.com will fail until we have swapped out the hardware, or moved our DNS over to a temporary machine, whichever happens first.

Apologies again.

Paul, James and Gavin
 
Streamic is back up

Hi All

Streamic is back up now, as mentioned previously we will be calculating refunds based on the last weeks average plus 10%.

We have resolved the issue so that this situation should (will) never occur again. It came down to the way we had routed our DNS which has worked well for us keeping our servers up constantly for over 2 years.

We have changed this structure so as to not allow this vulnerability affect our system.

Again huge apologies for the inconvenience.

(and Happy New Year)

Kind regards

Paul, James and Gavin.
 
Last edited:
I'm still having problems with loads of names that arent resolving, predominantly the ns1.metaparking.com nameserver ones, is there still a problem with these?

Dave
 
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