Sedo How long must I and others put up with what are to my mind IMHO issues that should have been cleared up days, weeks, months - even years ago - at inception. Just a sample: Back end / front end failing. Incorrect stats - see partner figures. Revised reporting figures. Failure to allow headers and SE optimisation. Hung domains in sedo but not in account. Inadequate form personal experience, Customer Service. Agreed sales with failures to pay leaving names hung in accounts for weeks. List goes on, and on, and on... Personally, I am disgusted. It is intollerable. I've stuck with you guys, even defending you at times, believing that isuues would be/get sorted. Where was CS during the festive period? Both I and I know many others laboured all through yet it appears you guys all went on holiday... Domaining is 24/7 - 365 - surely someone should be on call/available the same too. Boxing day, Chris and I were both talking, busy sorting this for the worlds first adult domain auction at InterNEXT... With no time for breaks or festivities... As we both laboured to help, support members here and elsewhere to get their names in a pre-auction 'parse' list, not wanting anyone to miss out on the chance to make some serious money to kickstart the New Year with... See: http://www.acorndomains.co.uk/domain-name-wanted/11852-adult-domains-wanted.html On another note, having spoken with Nora and explaining the lack of understanding their is by domainers and domain selling business about the adult industry, I'd like you to see that you guys need a bridge and training in adult industry awareness and how it relates to domains and visa versa... Billions are made from adult related sales etc every year, millions are being lost to domainers and domain business as a result of the inability to understand how adult works - I mean REALLY works... Time to review everything!... As for me, I'm back in adult now, having previously retired. Adult is a global biz that requires TOTAL dedication 24/7 - 365. Many try and many fail because they don't realise the level of commitment that is required to be successful. The stakes are high - the rewards great... BUT as Adult requires excellence - so does domaining! Time IS money!! Messing about with what, from experience are inadquate domain services when serious money is to be made is just plain stupid... This is a last chance from me as it's way past due for me to go source people who know what time it is and who are bustin' their balls to break the moulds and up the ante for all... Which brings me to another point: IMO - if you are going to operate globally then you must THINK globally... Intl TZ require that you keep wheels in motion 24 hrs a day as the industry itself dictates availability to be so AND - 365 days a year... Companies boasting of excellence on the front end - media/rss etc, seriously failing in care to your core business on the back end WILL fail long term as other service providers WILL rise to the challenge!!! THE CUSTOMER/CLIENT ALWAYS COME FIRST!!! Without which, you would have no business at all, just a model. Tell me, I'm sure others are interested too, what, I repeat, WHAT is going to be done about all this? AND more importantly, WHEN!!! You/I/others see post after post - thread after thread asking, pleading, screaming the same questions!!! Dealing with the issues... TIME TO ACT - don't you think?