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Recent content by domainmonster_m

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    May 1st price changes

    Hi All I wanted to post on the Domainmonster.com front here. Yes, we do now default to single year for renewals. We have always (Clause 3.2 of our terms if we want to get into that :-) renewed at the single rate for our customers, so this is nothing new; the registry lowered the minimum...
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    todays drops?

    If you would like us to check a specific Domain feel free to Pm us. Kay
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    DomainMonster and LLL domains

    Not sure I've seen that exact one, but if it relates to bulk look ups/ordering of Backorders, then we almost deliberately haven't fixed this! We do help out on a one to one basis though as I'm sure the support folk have told you. They do have the tools! The rational is quite simple. We want...
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    DomainMonster and LLL domains

    Interesting thread... Think we are in a good position to comment on this thread... @Foz. Wow that's very strong. Can you DM me or email me directly in a bit more detail please so you can identify yourself and we can deal with your comment sensibly? I don't like to see a single customer...
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    Stolen domain!

    Yes, you have missed something. See page 11. We mediated between the two parties yesterday and one was happy for it to be transferred to the other, which solves this. Clearly one would expect they were happy to do so at no cost as fully aware of what they had done with the admin contact.
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    Stolen domain!

    Domainmonster did not change the admin period. We clearly know Mr X's details and I would encourage him to make his opinion public in the full knowledge of his actions if he feels we did. I will then not hesitate to have our lawyers file proceedings for damages. We did make an error with this...
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    Stolen domain!

    Nothing has changed to the explanation previously supplied. I simply asked the team to work with the two parties to see if we couldn't mediate and resolve. Fact remains the "original" registrant was first to place the order, but fact also remained that we made the contact error as previously...
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    Stolen domain!

    Just to be super clear on this all, we DID NOT change the admin address or any contact details following this issue per previous posts. I have discussed the issue at length with our team and Nominet today and the "current registrant" (See below as not current anymore!) DID change the admin...
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    Stolen domain!

    I think we are on the same page. No I don't think we or anyone for that matter should retain a perpetual right to reverse a registration - at the very least not without correct adjudication. I'm highlighting it was our mistake and we have/will continue to own up to that in any litigation...
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    Stolen domain!

    Accepted. Well I thought it was true until today! Its a pretty freak occurrence when the same domain gets booked on back order within such a short time frame. Per my explanation, we've not had one like this before and we don't have another duplicate in 200K active back orders that we currently...
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    Stolen domain!

    Yes, you are correct, we didn't interfere in anyway. We unfortunately didn't know until today. There is clearly an angle to be had here with the current owner via Nominet re the change if desired. That said, I do stress that the current owner is actually the correct owner in terms of who...
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    Stolen domain!

    I think that's a little unfair. You spoke at length with a number of our agents at various levels today and not once did anyone quote terms. They took the issue seriously, they escalated appropriately (And fast!!) and were transparent with the report to you by return. I fully understand your...
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    Stolen domain!

    Hi All I want to offer the balanced view from our side on this. I was made aware of this one and have since listened to the call logs and discussed with those involved today. This issue here is very simple (Allbeit frustrating). There is nothing underhand or devious. There is no alternate...
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    .co.uk domain name not renewed 25th July, how can I get it?

    Hi Mark-UK, Everyone If this backorder was intended to be with us I'm happy to check if it has been successfully placed. It firmly is only one backorder per name so it shouldn't be allowing you to register another backorder if you've already placed it. End of story! If you wanted me to check...
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    French Subdomain for .co.uk Site

    Hi I think the chateaudeplehaut.eu and chateaudeplehaut.com domain names would work well in this case as they are both highly recognised by the French market. Both are available to register at Domain Registration - Domain Registration Search Services and you can forward tehm to your existing...
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