123 reg - improved service!

[retired_member11]

Bitch, bitch, bitch, but I must be fair when things improve.

123 reg isn't known to provide a stellar support service. However, after sending a fax only on Saturday I got a support phone call in response just yesterday. Not too shabby.

Perhaps Pipex now realises that nobody wants to buy 123 because there hasn't thus far been sufficient investment made in the business to add enough basic value.

 

[seanc]

why are you still using 123-REG ?

 

[retired_member11]

why are you still using 123-REG ?

Yes, I admit it, I do. Only for the convenience of administering my names. I wouldn't reg or renew through them though. I have to count every penny

 

[Pred]

THEIR PHONE LINE IS NOW ONLY 10P PER MINUTE. hOWEVER AFTER HANGING ON TWICE FOR HALF AN HOUR IS TILL CAN'T GET THROUGH. 2 SUPPORT MAILS SENT DAYS AGO. i THINK THEIR SLIPPING BACK INTO THEIR OLD WAYS.

 

[Whois-Search]

When 123-reg moved from Nottingham to Stockley Park in London they lost 80% of their support staff. So I bet they have found new staff now and thrown in a cheap phone number and a new site www.123-support.co.uk to keep people happy.

Oh yeah the Hoff has gone to.....

 

[retired_member11]

When 123-reg moved from Nottingham to Stockley Park in London they lost 80% of their support staff. So I bet they have found new staff now and thrown in a cheap phone number and a new site www.123-support.co.uk to keep people happy.

Oh yeah the Hoff has gone to.....

What happened to the 80%? I haven't seen four out of work support staff looking for jobs. I feel for the one who stayed.

 

[Whois-Search]

I bet most left as they didn't want to move to London.

Heart Internet (Nottingham) were taking people on and still are:

http://www.heartinternet.co.uk/jobs.shtml

123-reg still recruiting I see:

http://www.123-reg.co.uk/jobs-stockley-park-london.shtml

 

[GWing]

just a quick question guys, there is so many posts when I search for it, it's hard to find who's best for holding sites.

I have 700+ .uk's with 123 at the moment, who should I move them to, is there one that everyone agrees on. I usally use 123 to change my dns severs from place to place once a year.

Cheers guys

 

[retired_member16]

just a quick question guys, there is so many posts when I search for it, it's hard to find who's best for holding sites.

I have 700+ .uk's with 123 at the moment, who should I move them to, is there one that everyone agrees on. I usally use 123 to change my dns severs from place to place once a year.

Cheers guys

With 700+ get your own tag.

 

[GWing]

just got it a few days ago, and the invoice came through from nominet about membership, so I'll take the plunge and get that sorted asap.

Good point, I forgot all about hosting my own. How Dim Sort of thought that was for registering new names, and totally forgot about my existing ones.

I have some with 123 reg that didn't get transferred over correctly. And I can't remember what they were, so I know why people hate them. Just hope nominet send me a postal reminder when they are up for renewal. Otherwise they are gone for good.

 

[olebean]

Well there is no point having a support site if the idiots still dont respond!! Anyone got a freephone number for the Neolithic, mono cerebral, amoebic subordinate team?

 

[retired_member16]

I opened 2 tickets with them on Wednesday and both were resolved this morning.

2 domains - 18p profit - 2 days - im not complaining.

 

[olebean]

I opened 2 tickets with them on Wednesday and both were resolved this morning.

2 domains - 18p profit - 2 days - im not complaining.

Shall we say these idiots have been messing for over 12 months.. I finally got a response after threatening to sue them.. We cannot process refunds for .eu becuase you cannot change you mind etc etc

Erm They didnt even reg the domains....

 

[Pred]

yep the retards are still manning the support team.
i write the emails for kids too, idiot proof. unfortunately not 123.
i havent regged any in months. tried 2. failed 2, still took payment.

i shifted hundreds out of uk2 as believe it or not they're worse.
don't see why i should have to move them all again.

UK registrars suck. it's embarrassing. we're really awful

 

[mally]

if anyone still buys domains from 123 then get 9% cash back at quico.com

It all adds up if you buy a few!

 

[Skinner]

I think their support team has been smoking the reefer, they just just keep making my threads as solved and doing nothing about it.

They also tell me they can't refund names that they haven't registered because they are in my control panel. Clearly their control panel supercedes nominets whois

Seriously some of the answers I have gotten makes me think I want a few ounces of what they got

I am lead to believe UK2 batch reg its not instant as well.

I'm currently using daily.co.uk and have no problems with them.