Domainmonster.com

[retired_member32]

got a bit of a weird problem here, which Domainmonster feel like that they do not need to answer, just made a domain transfer into my account and tried changing the domains DNS...and this message popped up.

"Your control panel currently has limited functionality. This is because your current payment details are due to expire in February 2013. It is essential that we maintain a record of valid payment details. Please update your payment details using the Update Payment page to restore full functionality"

now i owe no money to Domainmonster, my business card is due to arrive any time soon before the end of January and in there wisdom they have stopped me using all functions on my control panel until my payment details are updated.

surely this message and the functionality should be set when the current expiry date has elapsed, apparently Banks send cards out now late so that you do not misplace them until required !!!

i prefer keeping my domains in one place so that i can administor them without searching...if anybody has any practical ways of changing my DNS in the meantime i would appreciate it.

Mark

 

[RobM]

Is the domain currently pointing to a hosting account to which you have access. If so you can alter the A records (IP) directly on the server without changing the nameservers for now.

 

[retired_member32]

bloody hell Rob you have to go all technical on me the only thing i can do on the account is renew (obviously)

nothing else is highlighted

you still in Malta rob i move there in the next 6-8 weeks....hope its warmer there, i'm still on the hunt for property to rent...due to the fact i'm holding out for a pool and they are mainly available on Gozo:lol:

 

[retired_member32]

sorted through email, thank you for the replies

 

[Monster_Sam]

Hi Mark

Glad support got back to you!

It's essentially a measure to stop failed auto renews etc. to stop customers losing domains.

Obviously you've received the help you need through email.

If you ever have any other questions feel free to PM me!

Thanks
Sam

 

[RobM]

Yep still in Malta although it's a bit cold at the moment. Looking forward to our 90 degree summer