He's only saying what everyone else knows. I won't promote pipex at all, I left pipex (webfusion or whatever it was - myserverworld?) and they said I owe money, I paid for two years hosting I didn't need because I couldn't be arsed to move to my reseller hosting, they had their fair share so they've left me alone I think.
It was forever with problems anyway. I'll move my domains to heart when I get around to it as well, although I'd rather sell them all this weekend. 123-reg has a good set up, all it needs is mass management and for it to work 99% of the time but unfortunately it doesn't. Hearts interface needs more work but I'm sure if more move there they'll develop their interface... maybe.