Recent invoices missing from Nominet site...?

[Edwin]

My last few invoices (for domain transfers) are not visible in the "Transaction History" section of the Nominet website. I always used to go there to download "clean" PDF-ready copies to file for my accountant, but there's nothing listed since 9 December even though there have been at least 2 more recent transfers.

I wonder if this is related to the change-over to the new Nominet site?

Has anyone else encountered a similar problem? Are you missing invoices too?

 

[diablo]

My last few invoices (for domain transfers) are not visible in the "Transaction History" section of the Nominet website. I always used to go there to download "clean" PDF-ready copies to file for my accountant, but there's nothing listed since 9 December even though there have been at least 2 more recent transfers.

I wonder if this is related to the change-over to the new Nominet site?

Has anyone else encountered a similar problem? Are you missing invoices too?

I'm seeing the same thing. Paid £12 for a transfer on 12/12/15 and received paid invoice by email, but it is not showing in Transaction History.

 

[diablo]

I'm both a Registrar and Registrant.

Previously, I would pay for transfers in (and out) and would see the invoice in Transaction History. Perfect for accounting like Edwin says.

This is the first one that has not appeared under Transaction History.

Are you saying that Transaction History now only includes payments made as a Registrar?

 

[diablo]

Thanks. How did you pay for them (funds balance on account, payment card or both)?

Sorry - by card.

 

[Edwin]

Were these previous invoices only ever for outbound transfers or were they also for inbound transfers you paid for as well? Also when you were seeing these invoices within the interface how had you paid them? Had you paid with funds balance on account only or had you paid for some with a payment card? Knowing these answers might help workout what's happened.

It seems possible that these transfer invoices may have disappeared when the feature enabling associated Registrant being able to pay for transfers from Registrar account balance was removed, given that paid transfers are a Registrant feature.

Outbound transfers. Paid by corporate credit card, as always.

The invoices have ALWAYS shown up until the last couple of weeks. Basically it's only the paid-for transfers executed since the interface changed that have no matching invoices.

If anyone's found where the missing invoices are (different section, menu etc.) then please post ASAP - I need them for our quarterly accounts! Thanks.

 

[diablo]

If anyone's found where the missing invoices are (different section, menu etc.) then please post ASAP - I need them for our quarterly accounts! Thanks.

Likewise, if you find where, let me know!

You should have received email copies, but if not kept ask Nominet to email them again.