Sedo Parking Problem Today

[Nigel]

Hi

Has anyone else noticed a problem today. Revenue way down and checked a few of our domains and they are producing an error message .

 

[Nigel]

Sedo pages still down - It appears it is a problem with domains that have url forwarding. It appears its a sedo problem as it is happening on domains we hold with different registrars. Any others experiencing this?

 

[zee]

yes,but noticed that although I point to sedo.co.uk/parking..just tried and sign came uo unable to connect to www1.sedoparking.com..strange?

 

[Admin]

What parking URL are you using to forward to Sedo?

http://www.sedo.co.uk/parking/cashaday.co.uk no longer works for domain parking, http://www.sedoparking.com/cashaday.co.uk does work

 

[Nigel]

Hi Admin

We've always used http://www.sedo.co.uk/parking/anddomainnamehere.co.uk - I hope they haven't changed this as it will be one mammoth job to redirect our portfolio

 

[Admin]

Same here, it looks like it broke only today so well spotted!

Email your Sedo account manager and let's see what they say. I'll post back if I hear from mine.

Admin

 

[Nigel]

Hi Admin

I emailed Jakob a few hours ago but assume he had already left for weekend. I also sent an email to Jay and Matt at sedo a couple of hours ago as I assume they're in the US and still there. Looks like it might be Monday before this is sorted

 

[Admin]

sedoparking.co.uk works too, aside from the issue I wonder which one works best?

 

[Nigel]

Just noticed this on the sedo.co.uk website. This is the url forwarding address they are giving out for UK domainers now:

METHOD 2: URL FORWARDING
If your registrar allows you to forward your domain to a URL, forward to:

http://www.sedoparking.com/domain.com (where “domain.com” is replaced by your domain name)

I'm hoping that it is just a temporary glitch on the previous .co.uk url forwarding address and that they haven't changed it permanently. There are going to be a lot of uk domainers with blank pages from tonight!

 

[sedo]

Hi Guys,

Sorry about the delay. I am looking into this right now and will get back to you as soon as possible. I am checking email now and am also available here.

Jakob

 

[sedo]

yes,but noticed that although I point to sedo.co.uk/parking..just tried and sign came uo unable to connect to www1.sedoparking.com..strange?

Hi Zee,

For that one, please make sure that there is no "1" after the www. It should just be:

http://www.sedoparking.com/domain.com (where “domain.com” is replaced by your domain name)

Also, our other instructions can be found here. Typically we advise that users change the DNS settings rather than use the redirect. Though both perform relatively the same (perhaps a millisecond difference), with the DNS change the onus is on our servers to perform.

http://www.sedo.co.uk/services/parkingsteps.php4?tracked=&partnerid=&language=e

I am currently checking your accounts to see if there has been any down time and if some domains are not resolving. If anyone is on right now, please let me know if your domains are not resolving.

Thanks,

Jakob

 

[Nigel]

Hi Jakob

Many thanks for looking into this on a Saturday. We've just changed our top 60 or so names to the newly published url forwarding address to limit the damage, but really need the old .co.uk forwarding address to be restored as we'll be here to Christmas trying to do the rest of our portfolio. Await your advices.

Thanks

Nigel

 

[Nigel]

Hi Jakob

Try the following domains that are on the old forwarding i.e. http://www.sedo.co.uk/parking/ukmortgages.co.uk

ukmortgages.co.uk
car-finance.co.uk

 

[sedo]

Hi Nigel and all,

Thanks for getting back. I was just one the phone with the parking-tech team and they are looking into it.

Note: for all domains using the www.1 redirect, it would appear that they are not loading. If possible I would advise changing the DNS for your domains if you have the bulk nameserver change function at your registrars. This way we can ensure that you do not experience any more downtime for the time being.

Please let me know if you have questions and I will keep you updated when I hear anything.

Jakob

 

[Nigel]

Hi Jakob

Unfortunately I don't think ukreg operate a bulk nameserver change function so this is not an option for us. Await to hear what your tech team can do.

Thanks

Nigel

 

[zee]

I do not understand where the www1 part came from? domains point http://www.sedo....., the www1 is on your side ? or am I missing something,i'm confused enough just now.

 

[Nigel]

Your right zee - the 1 is from sedo. Take the 1 away and the pages load up fine. Hopefully that's what their tech team are working on right now

 

[Nigel]

Looks like everythings back up and running. Thanks guys

 

[zee]

maybe I should have told them yesterday and avoid a days loss of revenue, also saved them a wage bill looking for fault, sometimes fingers are too quick on keyboard for the eye to see, very easy to flick '1'.

 

[retired_member26]

Hi Jakob,

I sent you email yesterday. Did you have time to look at it? Additionally, is SEDO going to compensate the loss?

TurNIC