Trouble with the PRSS

[paul]

Why, why, why can you only get a small number of results in one go

You do a query that returns 8,000 results, click yes you want to see them all and it crashes

If it's such a problem to display 8,000 results in one go on a web page why not give you the option of either displaying it in sections or just export straight to a csv

Anyone else get pissed off by this ?

 

[Rich]

Why, why, why can you only get a small number of results in one go

You do a query that returns 8,000 results, click yes you want to see them all and it crashes

If it's such a problem to display 8,000 results in one go on a web page why not give you the option of either displaying it in sections or just export straight to a csv

Anyone else get pissed off by this ?

Yep I have same problem

 

[paul]

Have just spoken to Andy Garrard and they are looking for a way round it now, suggested they offer an option to export straight to csv as the problem seems to be related to displaying large amounts of data in the browser

 

[winnie]

I had the same problem. It doesnt seem like they have invested too much time in the setup of the queries. Using a simple caching technique they could half the load on the server, as it is having to do all the work twice:

First: To calculate the total number of results to return
Second: To return the results when "View Results" is pressed.

Database caching would store the first set of results and instantly output them when the "View Results" button is pressed.

An "End Date" wouldnt have gone miss from the search parameters.

 

[tifosi]

If it's a problem displaying the amount of data in the browser then it's a local machine memory issue. Could try increasing virtual memory on the pc. Then again it may just be reaching the limitations of the browser caching ability. 8000 on one screen is excessive anyway. A show all should really have built in limitations i.e show all button only is < xxxx records otherwise show max e.g 1000

Does the prss paginate its results?

 

[Jay Daley]

We are aware of some bugs in the PRSS system, that are being worked on and some additional functionality that would make life a lot easier for some customers.

 

[paul]

Another feature that needs adding is the ability to search for registants where part of the search term consists of less than 3 consecutive non-wildcard characters.

I understand the need to restrict this in a search where you choose 'contains the words' but why have the restriction when doing an exact search

example:
You want to find the domains registered to a person or company called 'RA Smith' or 'R A Smith'

At the moment the only way you can see this data is if you search for all registrants containing the word 'Smith'

Results = 29,958

Being towards the end of these results means there is no way I could ever see this data even if I could download the first 21,000 results

If it's not possible to allow such a feature then can we specify which part of the results we view, something like from 22,000 to 26,000

 

[Jay Daley]

Another feature that needs adding is the ability to search for registants where part of the search term consists of less than 3 consecutive non-wildcard characters.

I understand the need to restrict this in a search where you choose 'contains the words' but why have the restriction when doing an exact search

example:
You want to find the domains registered to a person or company called 'RA Smith' or 'R A Smith'

At the moment the only way you can see this data is if you search for all registrants containing the word 'Smith'

Results = 29,958

Being towards the end of these results means there is no way I could ever see this data even if I could download the first 21,000 results

If it's not possible to allow such a feature then can we specify which part of the results we view, something like from 22,000 to 26,000

The latest release allowed you to search for an exact term, so in this case you could search for "R A Smith".

 

[paul]

Thanks for the relpy Jay.

I asked for this feature a month or two back and was told they would try to include it in the next version. However, I tried it today with an exact match and it wouldn't allow it, does it now work? I would try myself but I've used up all my queries due to the problem above

 

[sneezycheese]

Thanks for the relpy Jay.

I asked for this feature a month or two back and was told they would try to include it in the next version. However, I tried it today with an exact match and it wouldn't allow it, does it now work? I would try myself but I've used up all my queries due to the problem above

...So are any of you using it for any of the following:

"What the PRSS is for:

The PRSS is designed to assist in the following activities.

To assist in the establishing or defending of intellectual property rights and other similar matters.

To assist in the maintenance of your existing domain name portfolios

To assist in gathering information for cases under the Dispute Resolution Service (.uk disputes), Uniform Dispute Resolution Service (.com and gTLD disputes) or other similar systems.

To assist in academic research

Detecting, investigating, preventing, prosecuting criminal offences and possible offences.

Detecting, investigating and preventing use of false identities (e.g. fake universities, impersonation of police forces etc.)

Governmental functions and administration of justice"

I think if we delve deep enough we will find yet another 'failing' by Nominet - Plenty of policies and T&C's, but no effective management of them.

I.C. complaint on its way.

 

[Jay Daley]

I think if we delve deep enough we will find yet another 'failing' by Nominet - Plenty of policies and T&C's, but no effective management of them.

Ho hum, is this casting of aspersions or do you have any evidence?

 

[sneezycheese]

Ho hum, is this casting of aspersions or do you have any evidence?

…The things I could say, but I won’t (not in public anyway).

Let me ask you two questions Jay:

1. What (if any) eligibility checks are done before allowing someone access to the PRSS? …or is the only ‘check’ needed the one made out for £400 + VAT from the bank?

2. What (if any) checks are done to check for possible ‘patterns of abuse’ of the PRSS?

I look forward to your response.

Sneezy.

 

[Jac]

1. What (if any) eligibility checks are done before allowing someone access to the PRSS? …or is the only ‘check’ needed the one made out for £400 + VAT from the bank?

Eligibility
The PRSS is available to everyone based in the EEA. This service is available on a contract only basis subject to the terms and conditions of the contract.

Fees
The PRSS is charged at £400+ VAT per year.

How to apply
You can apply for access to the PRSS by completing the online application form.

You will also be required to confirm that you accept the Terms and Conditions of the PRSS contract

Full details (as you already know) here:
http://www.nic.uk/other/prss/

2. What (if any) checks are done to check for possible ‘patterns of abuse’ of the PRSS?

Everything is explained in clear English (as you already know) here:
http://www.nic.uk/other/prss/

Regards
James Conaghan

 

[sneezycheese]

Eligibility
The PRSS is available to everyone based in the EEA. This service is available on a contract only basis subject to the terms and conditions of the contract.

Fees
The PRSS is charged at £400+ VAT per year.

How to apply
You can apply for access to the PRSS by completing the online application form.

You will also be required to confirm that you accept the Terms and Conditions of the PRSS contract

Full details (as you already know) here:
http://www.nic.uk/other/prss/



Everything is explained in clear English (as you already know) here:
http://www.nic.uk/other/prss/

Regards
James Conaghan

...Sorry Jac but this still doesn't answer my questions, unless of course you are implying that 'yet again' there are no proper Quality Control or Management Proceedures in place. :???:

I would suggest if this is the case the I.C. is going to be very interested indeed.

 

[Jac]

...Sorry Jac but this still doesn't answer my questions, unless of course you are implying that 'yet again' there are no proper Quality Control or Management Proceedures in place. :???:

I am not implying anything, you are. (You always do.)

Anyone can sign up to the PRSS or the DAC but they have to sign up to the Terms and Conditions before they get access to the service. This applies equally to all comers. If they don't want to be bound by the Terms and Conditions they don't have to be; they just can't sign up to the service. This is no different from any other professional service you want to sign up to. Indeed, you have to sign up to Terms and Conditions to join this forum. Anyone who offers a professional service is entitled to ask that certain contractual terms and conditions be honoured. Whether you believe something different or not does not make you right and their terms of service wrong; it just makes you at odds with what mostly everybody else accepts.

To suggest that a company does not have management procedures in place is absurdity itself, but it is (alas) what I have come to expect from you. It is also a back-handed insult to the many Nominet members and Tag Holders who have actually signed up to the PRSS or DAC because by your reckoning they are all apparently lacking in business acumen.

I would suggest if this is the case the I.C. is going to be very interested indeed.

Do what you have to do sneezy, I hope it brings you closure; but if a company is following its written policies and procedures they are doing what is required of them by law... and just because a few people can't accept that, it doesn't make the company's policies and procedures any less right.

Regards
James Conaghan

 

[sneezycheese]

I am not implying anything, you are. (You always do.)

Anyone can sign up to the PRSS or the DAC but they have to sign up to the Terms and Conditions before they get access to the service. This applies equally to all comers. If they don't want to be bound by the Terms and Conditions they don't have to be; they just can't sign up to the service. This is no different from any other professional service you want to sign up to. Indeed, you have to sign up to Terms and Conditions to join this forum. Anyone who offers a professional service is entitled to ask that certain contractual terms and conditions be honoured. Whether you believe something different or not does not make you right and their terms of service wrong; it just makes you at odds with what mostly everybody else accepts.

To suggest that a company does not have management procedures in place is absurdity itself, but it is (alas) what I have come to expect from you. It is also a back-handed insult to the many Nominet members and Tag Holders who have actually signed up to the PRSS or DAC because by your reckoning they are all apparently lacking in business acumen.

Do what you have to do sneezy, I hope it brings you closure; but if a company is following its written policies and procedures they are doing what is required of them by law... and just because a few people can't accept that, it doesn't make the company's policies and procedures any less right.

Regards
James Conaghan

... Going off on one again are we?

Jac my questions were clear and the answers I seek should be clear enough. Maybe the person it was intended for (Jay) will be kind enough to answer them as and when he has a chance.

Lets keep it simple, I'm sure you can manage that.

 

[Jac]

Lets keep it simple, I'm sure you can manage that.

Well it's obvious you can't.

The questions you are asking have been answered umpteen times; you just don't like the answers.

Regards
James Conaghan

 

[sneezycheese]

Well it's obvious you can't.

The questions you are asking have been answered umpteen times; you just don't like the answers.

Regards
James Conaghan

...Yep, mother was right, as indeed she always is. :mrgreen:

 

[Jay Daley]

1. What (if any) eligibility checks are done before allowing someone access to the PRSS? …or is the only ‘check’ needed the one made out for £400 + VAT from the bank?

2. What (if any) checks are done to check for possible ‘patterns of abuse’ of the PRSS?

1. I don't know the details but it is more than you imply.

2. I'm not going to tell you. We don't explain what anti-abuse checks we do.

Anyway, less of the innuendo, what evidence do you have?

 

[sneezycheese]

1. I don't know the details but it is more than you imply.

2. I'm not going to tell you. We don't explain what anti-abuse checks we do.

Anyway, less of the innuendo, what evidence do you have?

...so we have an "I don't know ...but" and an "I'm not going to tell you".

Fair enough, I guess we can all play at that game.

Sneezy.