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Recent content by webfusion

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    How to close a 123-reg account?

    Hello Systreg, My name is James and I work for 123-reg. I understand that you are enquiring about cancelling your account with 123-reg. I can see that you mentioned that you entered your email address and received a message that your account was suspended. This is most probably because the...
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    Help With Some 123 Reg Reviews

    Hello, As some posters here may know I work here at 123-reg. If there is anyone here who would like to share any feedback in regards to either their services or the service they have received from us, directly with me I would very much like to hear from you. I am keen to find out what...
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    123-Reg Auto Renew Warning

    Hello, Thanks for the ticket ID, I will look into this and be in touch further. Regards, Nerys
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    123-Reg Auto Renew Warning

    Hello, I would like to be able to look into this for you, so I can find out both why the domain name did not renew and look into the supprot you have recieved. If you are happy for me to do so please confirm a supprot ticket ID or domain name, by PM if you prefer, and I will be in touch...
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    Webmaster email issue

    Hello, I work here at 123-reg. If you would like I would be more than happy to have a check over your domain name for you and see what is set up for email rules and DNS on the domain name at this end. If you would like me to check fro you please confirm the domain name or support ticket...
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    123-Reg Renewal Issue

    Hello, As of the 1st of October we had a change to our domain name renewal policy and from this date all domain name renewals are going to made 7 days earlier. This policy change has been put in place to help reduce the risk of domain names entering redemption or going offline due to payment...
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    123-reg rated 4.5 stars out of 5? #confused

    Hello, To expand, the reason why the Google seller rating differs from the Review Centre rating is because of the way in which they are calculated. The 3.2 star rating Review Centre is the average rating for all reviews that have been posted, which goes back to 2005/06. However according to...
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    123-reg rated 4.5 stars out of 5? #confused

    Hello, This rating is taken from the Google Seller ratings, which Google calculate according to their own formula. You can see these here: http://www.google.co.uk/products/seller?zmi=123-reg.co.uk&hl=en&sa=X&ei=xvZyUJC_BM7c4QSUrYDwCw&ved=0CCYQwQY I hope that clears up any confusion...
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    Blank Renewal Notice from 123-REG

    Hello, We have been working on the blank domain name renewal reminders, and this issue should now be resolved. If any of you continue to experience this issue, please could you PM me some details on your account, such as a support ticket ID or a domain name and I will look into this again...
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    Blank Renewal Notice from 123-REG

    Hello, I'm Nerys and I work here at 123-reg. lwood, I have highlighted the issue regarding the domain name renewal reminders, and this will be fixed as soon as possible. djbw, I have sent you a message as I would like to be able to help you resolve the issue you have experienced...
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    123-REG WARNING useless muppets

    Hello Everyone, As some of here may know, I work here at 123-reg. I would like to apologise to anyone here who has experienced any difficulty, and am keen to look into any issues that you all have and find resolutions. I can see from reading this thread that there are several people who...
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    123 Reg website is down

    Hello, At around 11am yesterday (23/05/12) 123-reg was included on a large scale DDoS (Distributed Denial of Service) with the result of a traffic surge through to our DNS systems. This attack was identified by our network team who made immediate changes to remove the DDOS traffic from...
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    123-reg grace period

    Hello, I'm Nerys I work for 123-Reg. When a domain name expires, rather than the domain being released straight back onto the open market, domains will be held for a certain period. This period will vary depending on the extension and the registry which the domain name is with. During...
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    123-reg NEW Warning - scam £40 provider admin charge

    Hello, My name is Nerys and I work for 123 Reg. I would like to offer you my apologies for any concern this has caused to you. 123-Reg do not charge a redemption fee for .uk domain names. There have been a few updates in the control panel, which unfortunately have caused this error. We...
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    123-reg TAG change

    Hello, My name is Nerys, I work for 123 Reg. Tag changes will normal complete and the domain name transfer within 24 hours. However some registrars operate a "Handshake" system. With these the registrar you are moving to will need to accept the the change and these can take up to 5 days...
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