Recently I received a complaint regarding a doman name which I defended and subsequently lost. But I have a few questions that someone might be able to answer and pacify my curiousity. 1. Before I was officially notified of the dispute I received two spam emails from US legal companies offering to defend my case - which at that time I was not aware of, so somewhat puzzled. How might these companies have found out about the case before me - does that affect my rights? (I have asked WIPO but they failed to reply) 2. The Complainant 's lawyer presented a supplementary file on the grounds that information had come to light that he was not aware of. In fact, all the information was available - if the lawyer had done his research properly eg: that I not only owned the disputed .com name but also own the same name but with .co.uk. The WIPO panellist ignored the lawyer's poor preparation. 3.The lawyer made some additional careless mistakes in his supplemental file which I highlighted and corrected. The WIPO panellist ignored these errors. 4. The lawyer defended his client's unwillingness to complain about all the domain names/websites that might be similar to the client's, on the grounds of financial cost. The WIPO panellist defended this lack of action arguing that the websites might have an agreement with the client or were supporting the client (which was not the lawyer's argument). Are panellist's allowed to defend complainant's in this way? I would be grateful if you can answer any of these questions. I have 10 days to consider what to do, my guess is that the next step would be very costly. Many thanks.