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RE: Nom Systems Upgrade!

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It's now Monday 11 June and Nominet systems are still not back online. It doesn't look like Renewal requests are being processed either!?

It would be nice to have a short update/report on their website as to the current status and progress.
 
This was posted on their nom-tech mailing list:

----- Original Message -----
From: "Ian Meikle" <[email protected]>
To: <[email protected]>
Sent: Sunday, June 10, 2007 8:44 PM
Subject: [nom-tech] Service issues resulting from today's data migration


Our efforts to migrate all our data to the new database structure have
been completed. However, a number of the services that rely on the
database are not performing as we would expect. The Automaton, DAC, Online
Services and PRSS are all affected. Work is progressing on fixing the
issues with these services but we will not be bringing them back online
until tomorrow, Monday 11 June, at the earliest.

We apologise for the inconvenience this will cause.

Ian Meikle
Systems Administration Manager, Nominet UK
 
Thank you for that info. I wonder how long it will actually take them to get the .UK up and running again! They've probably all gone 2 bed for the night now lol ;-)
 
They had to take the automaton offline again this morning to emails not going out. This just received..

We have had to suspend Automaton operations to deal with a problem with
replies. All emails sent to the Automaton were processed correctly, but we
have noticed that a lot of email replies were failing to be sent out. Once
we have fixed the problem with replies we will restart the Automaton. We
will then process those emails which failed to be sent and resend them.

Again, apologies for the inconvenience.

Ian Meikle
Systems Administration Manager, Nominet UK
 
So I guess they will be dropping 3 days worth of drops tomorrow :)

Any updates Jay Delay?
 
Last Updated: Monday 11 June 2007, 3.45pm

http://www.nic.uk/news/latest/?contentId=4053

Automaton - Online
The automaton is being adversely affected by ongoing data issues and although it is currently online we are suffering some stability problems, particularly with the bulk update operation.
Also we are currently unable to process renewal requests. As a result we will not cancel any domain names until all queued renewals have been processed.
We will resume full service as soon as possible. Once fully functional however, response times may be slow due to the volume of queued requests.
 
It's all over the place. Names are dropping when WHOIS doesn't show them as suspended, automation is operating in bursts and DAC in even shorter bursts.

I suppose it fair in a bizarre way. So long as everybody is seeing the same.
 
Domains dropping all over the place, but still no DAC and worse yet there's been a change in the acceptable Automation syntax, so my requests were failing anyway.
 
So I guess they will be dropping 3 days worth of drops tomorrow :)

Any updates Jay Delay?
Quote from Nominet's secure area for members:

-start quote-

Drop process

The cancellation of domain names and subsequent availability for re-registration will continue until systems are taken off-line on Saturday 9 June 2007. Any domain names that were due to drop from the point at which systems are taken off-line will be put on hold and will subsequently begin to drop at random periods during Monday 11 June 2007.

-end quote-
 
Any updates to whats going on... Is anyone getting blocked messages?

What a screw up!
 
Just got notification that the names not showing as suspended on whois are now showing the SUSPENDED status correctly.

Any further whois inconsistencies let me know and I'll pass them on now I've got direct contact.

Stephen
 
And when is DAC likely to come back?

I've also noticed that Automation is no longer tolerant of extra blank lines.
 
The term "chomp" springs to mind.
Its OK to expect us not to add extra spaces or lines, but I don't think its unreasonable to expect them to accommodate that as stripping out spaces is a standard thing done in most programs that take input from users.

The DAC being unavailable for so long is very bad. They should have removed the rate limit on whois until the DAC was back.
 
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