Nominet login error

Systreg · Feb 25, 2021

Anyone else having problems logging in to Nominet online services?

I tried earlier but got a white screen with a message, another tag holder told me thy logged in with no problems, tried again just now and I'm still getting a white page with this message on it:

Whitelabel Error Page
This application has no explicit mapping for /error, so you are seeing this as a fallback.

Thu Feb 25 16:55:11 GMT 2021
There was an unexpected error (type=None, status=999).
No message available

diablo · Feb 25, 2021

Have had this problem twice today, but both times was able to login in at second time of trying.

Systreg · Feb 25, 2021

Thanks mate, not just my end then, just woried I'll get locked out if I keep trying to login, but maybe it doesn't register it as a login attempt if the error page comes up?

What are you doing exactly when you get that page, hitting the back button just once to go back to the 2FA code page, or going back two pages where you put in your email and password again first?

monaghan · Feb 25, 2021

Status 999 indicates that they know which way you are voting at the EGM and don't agree with you

Systreg · Feb 25, 2021

that was my first thought.

diablo · Feb 25, 2021

Systreg said:
Thanks mate, not just my end then, just woried I'll get locked out if I keep trying to login, but maybe it doesn't register it as a login attempt if the error page comes up?

What are you doing exactly when you get that page, hitting the back button just once to go back to the 2FA code page, or going back two pages where you put in your email and password again first?

Back button to put six digit code in again

diablo · Feb 25, 2021

Just logged in to check and got the above!

Had to go back to email password and then 2FA to get in, but did get in.

almond · Feb 25, 2021

Had the same problem and advised Nominet who replied:-
Thank you for your email.

Firstly, I do apologise for any inconvenience this has caused.

We are aware that a small number of registrars are experiencing login issues with our online services'. But please rest assured we are looking at it as a priority and will get back to you as soon as possible once we have more information.

If you have any questions on the above please do not hesitate to contact us on 01865 332244, or by email at [email protected]

Systreg · Feb 25, 2021

Thanks @diablo and @almond, I'll try again later, although they've probably gone home for the day now, so may be fixed tomorrow, cheers.

Systreg · Feb 25, 2021

Finally managed to login, tried clicking back to enter 2FA again, but that told me I had to enter my email and password again, did that and it let me in that time.

LCHappy · Feb 25, 2021

Maybe those 5 people have not been in work today, maybe they wanted to show us what it was like when they were off on the same day?

Ben Thomas · Feb 26, 2021

LCHappy said:
Maybe those 5 people have not been in work today, maybe they wanted to show us what it was like when they were off on the same day?

Almost choked on my cup of tea.

diablo · Mar 19, 2021

And it's back....

KarlM · Mar 20, 2021

Yep, i have been having this problem on and off for a while.

ukbackorder · Mar 20, 2021

Unfortunately only Russell Haworth or Mark Wood can fix it apparently. They'll probably just remove it altogether as it's not necessary

webber · Mar 21, 2021

sigh said:
Unfortunately only Russell Haworth or Mark Wood can fix it apparently. They'll probably just remove it altogether as it's not necessary

This organisation would fall apart without them. Seriously.
You can tell if one of them is on holiday – whitelabel errors, queues at Dover, global warming

JMI · Mar 29, 2021

I found this error went away when using Edge.

diablo · Apr 28, 2021

Still not resolved I see.

ukbackorder · Apr 28, 2021

But rest assured there will be women with no technology experience (hired because.. well reasons) apparently on hand to not be able to fix it. Who says they can't like shoes *and* ignore problems at the same time?!

lazarus · Apr 29, 2021

Yeah.... Who says you cant!...... Girrllllfrieeend..!

Nominet login error

Systreg

diablo

Systreg

monaghan

Systreg

diablo

diablo

almond

Systreg

Systreg

LCHappy

Ben Thomas

diablo

KarlM

ukbackorder

webber

JMI

diablo

ukbackorder

lazarus

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