20i Domains

Nominet login error

Discussion in 'Nominet General Information' started by Systreg, Feb 25, 2021.

  1. Systreg

    Systreg Well-Known Member Full Member

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    Anyone else having problems logging in to Nominet online services?

    I tried earlier but got a white screen with a message, another tag holder told me thy logged in with no problems, tried again just now and I'm still getting a white page with this message on it:

     
  2. Domain Forum

    Acorn Domains Elite Member

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    articles.co.uk
     
  3. diablo

    diablo Well-Known Member

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    Have had this problem twice today, but both times was able to login in at second time of trying.
     
  4. Systreg

    Systreg Well-Known Member Full Member

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    Thanks mate, not just my end then, just woried I'll get locked out if I keep trying to login, but maybe it doesn't register it as a login attempt if the error page comes up?

    What are you doing exactly when you get that page, hitting the back button just once to go back to the 2FA code page, or going back two pages where you put in your email and password again first?
     
  5. monaghan United Kingdom

    monaghan Moderator Staff Member

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    Status 999 indicates that they know which way you are voting at the EGM and don't agree with you :)
     
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  6. Systreg

    Systreg Well-Known Member Full Member

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    :) that was my first thought.
     
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  7. diablo

    diablo Well-Known Member

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    Back button to put six digit code in again
     
  8. diablo

    diablo Well-Known Member

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    upload_2021-2-25_17-26-18.png

    Just logged in to check and got the above!

    Had to go back to email password and then 2FA to get in, but did get in.
     
  9. almond

    almond Active Member Exclusive Member

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    Had the same problem and advised Nominet who replied:-
    Thank you for your email.

    Firstly, I do apologise for any inconvenience this has caused.

    We are aware that a small number of registrars are experiencing login issues with our online services'. But please rest assured we are looking at it as a priority and will get back to you as soon as possible once we have more information.

    If you have any questions on the above please do not hesitate to contact us on 01865 332244, or by email at nominet@nominet.uk
     
  10. Systreg

    Systreg Well-Known Member Full Member

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    Thanks @diablo and @almond, I'll try again later, although they've probably gone home for the day now, so may be fixed tomorrow, cheers.
     
  11. Systreg

    Systreg Well-Known Member Full Member

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    Finally managed to login, tried clicking back to enter 2FA again, but that told me I had to enter my email and password again, did that and it let me in that time.
     
  12. LCHappy United Kingdom

    LCHappy Active Member

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    Maybe those 5 people have not been in work today, maybe they wanted to show us what it was like when they were off on the same day?
     
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  13. Ben Thomas

    Ben Thomas Well-Known Member

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    Almost choked on my cup of tea.
     
  14. diablo

    diablo Well-Known Member

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    And it's back....

    upload_2021-3-19_19-45-36.png
     
  15. karlm United Kingdom

    karlm Well-Known Member

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    Yep, i have been having this problem on and off for a while.
     
  16. sigh Malta

    sigh Active Member

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    Unfortunately only Russell Haworth or Mark Wood can fix it apparently. They'll probably just remove it altogether as it's not necessary :p
     
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  17. webber

    webber Active Member

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    This organisation would fall apart without them. Seriously.
    You can tell if one of them is on holiday – whitelabel errors, queues at Dover, global warming
     
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  18. JMI

    JMI Active Member Acorn Supporter

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    I found this error went away when using Edge.