20i hosting

Daily failed to renew my domain - help!

Discussion in 'Domain Name Disputes' started by stellar73, Nov 6, 2017.

  1. Systreg

    Systreg Well-Known Member

    Joined:
    Oct 2008
    Posts:
    6,758
    Likes Received:
    123
    There shouldn't be any risk associated with leaving it late to renew a domain, because you expect that if your money is taken, and you get confirmation of renewal from the company responsible for renewing it, then you should be confident that your domain has been renewed.

    The only risk associated with leaving it late is that you yourself forget to renew, anything other than that and there should not be any risk attached.

    [edit]

    Rather than telling a customer their domain has been renewed, when it hasn't been, how difficult would it be for the renewing company to have a script in place, which checks the who-Is to make sure the renewal is confirmed, and if not, it notifies the company and the registrant that the renewal hasn't taken place, can't be that difficult to have something like that in place?
     
    • Like Like x 1
    Last edited: Nov 8, 2017
  2. Domain Forum

    Acorn Domains Elite Member

    Joined:
    1999
    Messages:
    Many
    Likes Received:
    Lots
     
  3. stellar73 United Kingdom

    stellar73 Active Member

    Joined:
    Aug 2011
    Posts:
    803
    Likes Received:
    11
    If you had failed to issue a command following a legitimate request from a customer (and that failure resulted in loss to a customer which was not the customers fault) then Nominet (assuming the customer complained to them and asked them to initiate an investigation) are compelled to investigate, assess the degree of liability that the registrar has and impose sanctions where necessary.

    I never said anything about "making Nominet liable for an EPP failure" - what I am saying is that Nominet themselves have clear liability over written communications that they send out to customers which customers rely on. I think I have made my point on this as clearly as I can so no point going over and over it.

    As for EPP stuff being in the Registar's Agreement well there are relevant clauses in relation to registrars doing things in a time appropriate manner.

    Anyway my brain is getting a bit too tired to argue technical stuff tonight...might have to watch the Apprentice and think mind numbing thoughts.

    I have now at least had a brief response from Nominet indicating that they have been in touch with Daily and are due to have a further conversation with them tomorrow so hopefully I'll hear something then.
     
  4. stellar73 United Kingdom

    stellar73 Active Member

    Joined:
    Aug 2011
    Posts:
    803
    Likes Received:
    11
    100% agree with all of this!!
    I can see from comments in this thread that other people perceive my late renewal as wrecklessly sailing close to the wind however the way I have always looked at this is that if I am legally allowed to renew up to X date then there should be no risk whatsoever at leaving it to this particular date to renew - as you say the only risk is that you yourself forget but I have always been pretty organised in this respect and only ever dropped domains I have wanted to
     
  5. Skinner

    Skinner Well-Known Member

    Joined:
    Jul 2008
    Posts:
    4,500
    Likes Received:
    104
    As per above Daily is owned by HEG, HEG is owned by GoDaddy, combined GoDaddy holds nearly 50% of ALL .UK domains, if Nominet was a little (a lot) toothless with HEGs Antics in the past, like when they auto-assigned dropping names to backorder customers without dropping, I can see them being somewhat more gummy here.
     
  6. invincible

    invincible Well-Known Member

    Joined:
    Feb 2005
    Posts:
    4,253
    Likes Received:
    93
    Daily is owned by Paragon Internet Group Ltd. Info: https://www.heg.com/item/paragon-internet-group/ and was acquired by Paragon Internet Group Ltd after the latter had been purchased by Host Europe Group (HEG). HEG have many brands including 123-Reg, as well as the previously acquired Heart Internet and Domainmonster (the second now merged into 123-Reg). HEG has subsequently been purchased by Godaddy and is now part of Godaddy EMEA.
     
  7. bulkcorn

    bulkcorn Active Member

    Joined:
    Jun 2011
    Posts:
    877
    Likes Received:
    8
    Not a DRS matter! It's a 'Daily, gimme my domain back' matter. REG THE .UK NOW if you already haven't!

    They have done this to me before, and my situation was similar to yours - renewal email and all - except it was a name I didn't mind letting go. It was either the new owner had placed a back-order or .....! The new owner was a firm I had marketed the name to months back. I picked up the .uk immediately, waiting patiently for the day I'll recover that loss!
     
    • Like Like x 1
  8. stellar73 United Kingdom

    stellar73 Active Member

    Joined:
    Aug 2011
    Posts:
    803
    Likes Received:
    11
    That's a really good point (about the .uk) - with everything else that's been going on I totally forgot about that. Just checked and the new registrant has already registered the .uk on the same day. I will need to add that into the mix re things I expect them to resolve. (still awaiting a response though they've apparently been speaking to Daily today)