Enjoy unlimited access to all forum features for FREE! Optional upgrade available for extra perks.

Verifying UK address - best way

Discussion in 'Business Discussions' started by markb, Jan 21, 2016.

  1. markb United States

    markb Active Member

    Joined:
    Jul 2009
    Posts:
    832
    Likes Received:
    20
    I run a UK website where people signup and enter their home address. They currently verify their account using their email address but am interested in verifying that they actually live in the address they have given.

    What do you think would be the easiest/best/quickest method of checking this?

    I was thinking about 2 options :

    1) use PayPal to charge a small fee, and then take the address from PayPal and check it is the same as the one given when they signed up. Benefit of this is that it is quick/instant.

    2) somehow send them a pin via post that they need to enter on the website to verify their account. Problem is this would probably be costly and slow.

    Anyone got any better ideas?

    Thanks
     
  2. ian

    ian Well-Known Member

    Joined:
    Jan 2008
    Posts:
    4,156
    Likes Received:
    316
  3. getmein United States

    getmein Active Member

    Joined:
    Sep 2008
    Posts:
    301
    Likes Received:
    18
    I think when google used postcard verification for google local, the legend goes...they started dumping bags of mail outside the office of the person who came up with the idea.

    I think if telephone verification won't work, the paypal idea is quite elegant it's another step so might lose some customers on the way.
     
  4. Edwin

    Edwin Well-Known Member

    Joined:
    Apr 2005
    Posts:
    9,851
    Likes Received:
    618
    Take a credit card payment, and match the credit card address to the stated home address.

    Of course, that depends on what you're offering by registering being "worth" paying something for.
     
  5. ian

    ian Well-Known Member

    Joined:
    Jan 2008
    Posts:
    4,156
    Likes Received:
    316
    Doesn't work unless the customer has a numeric first line of their address though.
     
  6. matty281k Spain

    matty281k Active Member

    Joined:
    Oct 2008
    Posts:
    152
    Likes Received:
    0
    royal mail database
     
  7. Edwin

    Edwin Well-Known Member

    Joined:
    Apr 2005
    Posts:
    9,851
    Likes Received:
    618
    The question is how far you want to "prove" that somebody is who they say they are. If all you're asking for is an address, then somebody could give you a random address that they find on a website (for example)

    But if you're actually charging a fee of some kind at the same time, that's an extra layer of verification since it's highly likely they're using their own credit card (whether personal or corporate) unless what you are getting people to sign up for is so valuable that they're willing to use stolen credit card details to access it!
     
  8. Adam H

    Adam H Well-Known Member

    Joined:
    May 2014
    Posts:
    1,725
    Likes Received:
    267
  9. wonder_lander United Kingdom

    wonder_lander Well-Known Member

    Joined:
    Mar 2009
    Posts:
    1,078
    Likes Received:
    101
  10. markb United States

    markb Active Member

    Joined:
    Jul 2009
    Posts:
    832
    Likes Received:
    20
    The service would be worth paying a small fee for the users. Just to clarify, they signup with a home address, but I want to make sure that the address is where they live, so my original idea was use PayPal/credit card to charge them a fee, then take the address from PayPal/credit card so we know their correct address.
     
  11. BeachLife United Kingdom

    BeachLife Active Member

    Joined:
    Nov 2014
    Posts:
    222
    Likes Received:
    11
    Even then it is only a "fuzzy" logic check with many banks, as I understand it, so it may pass even if you have a numeral in the first line of the address and it does not match that entered.

    The AVS checks first line for any leading numeric characters, and the numeric portion only of the post code. I can pass an AVS check for any address within my town, surrounding villages and a few large industrial estates, as they all have the same numeric portion of the post code!
     
  12. spiderspider

    spiderspider Active Member

    Joined:
    Feb 2013
    Posts:
    660
    Likes Received:
    48
    Near impossible to do with 100% certainty.

    Electrical roll isn't complete, as people can opt out of the published version.
    Cards can be registered elsewhere, as can PayPal addresses. For example, you can use your work address as a PayPal one.

    Your best bet is to do like Nominet do, and others have suggested in this thread, and verify the address they have entered. There are loads of services that do this.
     
  13. martin-s United Kingdom

    martin-s Well-Known Member

    Joined:
    Jul 2012
    Posts:
    3,468
    Likes Received:
    270
    This is what you have to do to comply with anti money laundering regs if your industry is affected, so is probably the best way.

    There are companies out there who can do it for £2-3 if you're delivering volume.

    You do need client permission to run this check though.

    Search "aml identity check"
     
  14. ian

    ian Well-Known Member

    Joined:
    Jan 2008
    Posts:
    4,156
    Likes Received:
    316
    Yep, AVS is flaky at best
     
  15. DomainAngel

    DomainAngel Well-Known Member

    Joined:
    Sep 2006
    Posts:
    1,417
    Likes Received:
    82
    Speak to the guys who run scanmypost, with them being a credit reference agency I'm sure they have some sort of solution. Every time I use a comparison site for car insurance I see 6 or 7 identity checks pop up on my credit searches.

    With more and more people now on electoral role and using the likes of experian, noddle and new ones an identity check like this is widely available.

    What business is it for?
     
  16. Skinner

    Skinner Well-Known Member

    Joined:
    Jul 2008
    Posts:
    4,616
    Likes Received:
    140
    ScanMyPost require proof of address via statements/bills/passport/etc, so their system is invasive but I guess solid.
     
  17. DomainAngel

    DomainAngel Well-Known Member

    Joined:
    Sep 2006
    Posts:
    1,417
    Likes Received:
    82

    Ah sorry I meant, use them as a credit reference agency to do the quick address checks, possibly through automation.

    Yes very thorough for their own post service.
     
  18. markb United States

    markb Active Member

    Joined:
    Jul 2009
    Posts:
    832
    Likes Received:
    20
    Its for a free classifieds website like gumtree. People need to register on the site and before they can create an advert, they need to enter their name, address and postcode. What I want to do is to verify that the person who is registering is who they say they are and that they live at the address entered.

    Ideally I am looking for an instant online verification method, so they can create their advert on the site straight away. I don't really want there to be a long delay.

    Regards
     
  19. martin-s United Kingdom

    martin-s Well-Known Member

    Joined:
    Jul 2012
    Posts:
    3,468
    Likes Received:
    270
    Easy if you're willing to pay for it
     
  20. markb United States

    markb Active Member

    Joined:
    Jul 2009
    Posts:
    832
    Likes Received:
    20
    I am willing to pay for the service but would need to easily pass the cost on to the person using our website. We have around 2,000 new users registering every day, so the cost would be too expensive for us if it was costing £2 to 3 per user.


    Has anyone else got any suggestions which would work. I was thinking charge a small fee via paypal to each user and then check the address returned by paypal to the address they used to register on our site and if they match then let them use the site, otherwise reject it.


    Thanks