Autorenew 1&1

texidriver · Dec 15, 2005

" how do I renew a domain?

If your domain is in on our registry, then we will automatically renew the domain on your behalf just before the registration period is about to expire.

If the domain or the package the domain is in has been cancelled from our system prior to the domain expiration date, the domain will not be renewed."

So this is the 1&1 domain renewal system!

Don't I get to choose which domains to renew?

Notice they do not tell you how to "cancel" a domain, what does that mean?

I have a system with registrars like this, when it smells bad, I loose my credit card, and get a new number.

LEEnoble · Dec 15, 2005

I hear 1&1 auto renew your domains but don't charge you, but you will get a debt letter 6 months down the line from Nominet demanding payment of £94.00. (don't know if this is true).

Anyway 1&1 never charged me on renewal of a .uk, but I've since moved it over to 123-reg.

FC Domains · Dec 15, 2005

I had one .net domain with 1&1, which I didn't want to renew, so I just let it expire.

A few weeks letter I got letter from their heavies, domanding the registration fee and a heavy fine.

It only took one phone call to sort it out, but beware.

Nigel · Dec 15, 2005

I've still got a handful of domains with 1 and 1 and strongly believe they should operate the standard renewal system used by all the other leading agents such as ukreg.com i.e. giving adequate notice of renewal and sending a renew/cancel option with each domain. The current system of debiting on or after the renewal date gives little opportunity for any domain user (who is not using a diary system) of cancelling the domain.

They do operate a cancellation system and will send you a link if you phone them before renewal. I think it is also explained somewhere in the control panel if you look carefully.

singlefile · Dec 15, 2005

Could somebody please post a link to their "cancellation" url?

Brassneck · Dec 15, 2005

you need the following - http://contract.oneandone.co.uk

It is possible to change TAGs, cancel domains etc from there.

Stephen.

lesurf · Dec 15, 2005

I regged names with them a long time ago, they do have this very sharp system in my opinion. Interestingly I had exactly the same as described.

They auto renewed without my consent from my credit card. The card then expired which meant they couldn't bill me. It was renewed anyway at their cost and they chased me for their money. I ignored their demands, they gave up and it seems to have been renewed up to 2007 without a peep from them. I have no desire to keep the name, indeed it's registered for a now defunct limited company I used to operate so they have very little chance of chasing their debt. Still has their TAG though.

I think they use the Future Pay system from WorldPay or something similar which is excellent (from the merchant's POV) as it's incredibly difficult for your subscriber to stop their card being billed without the merchant intervening (unlikely in the case of 1 and 1) or the subscriber cancelling their card.

texidriver · Dec 15, 2005

So it is regged in your name, but can you use it or is it locked up?

lesurf · Dec 16, 2005

I must admit I didn't try for a while but I could certainly use it about a year ago. I'll give it a go if I can dig out the username and password.

retired_member27 · Dec 16, 2005

I transfered all my domains from 1&1 to 123-reg (what a hassle that was) because I didn't like the fact that they renew ALL domains automatically and to let a domain expire took a lot of effort that a newbie might not know about, it's purely designed to extract as much money out of the customer as possible. The same goes when trying to transfer a sold domain to a buyer, unlike 123-reg where you can do an internal transfer or IPSTAG change instantly.

I would recommend 123-reg anyday, although they are crap at giving back refunds!

lesurf · Dec 16, 2005

texidriver said:
So it is regged in your name, but can you use it or is it locked up?

Ok, I just tried it now and you're right they've locked me out of the account. Strangely the web and mail records for the domain remain the same. I wonder what would happen if I tried to change the IPS tag. Probably more trouble than it's worth seeing as I don't want the domain...

murph · Dec 19, 2005

Eek! I have over 100 with 1and1. Just checked the contract link and you can choose to have each domain:
1. end at the end of billing period
2. end at the end of billing period +1 year
3. end asap

Not looking forward to setting each one of these 100 domains in 2 years time

I do appreciate the heads up on that one though...thanks guys...otherwise i would have had a nasty shock!