Nominet Questions during TAG application

bensd · Nov 10, 2010

Was just applying to get my own TAG and wasn't sure about how to answer these questions.

At this stage I will only be using a TAG for my own domains. Are there any standard answers you can give or do you have to put t&cs on your own site (even if you aren't offering public registrations)?

1. Terms and conditions awareness
Either by URL or description, show how you make your registrants aware of our Terms and Conditions of Domain Name Registration before the domain name is registered.

2. Charging awareness
Either by URL or description, show how you make your registrants aware of the charges associated with domain name registration, renewal and maintenance. You should also clearly state how you make your registrants aware of any changes to your charges.

3. Related services
Either by URL or description, give details of the related services you provide that are relevant to your customers, with information on how to access these services, any charges payable, and how long you will take to carry out a service. You should also clearly state how you make your customers aware of any changes to your charges.

4. Customer support
Either by URL or description, show how you tell registrants the method, availability and cost of the customer service that you provide (including office opening hours).

5. Code of practice
Either by URL or description, give details of the code of practice that you publish, which outlines a complaint handling and dispute resolution process in the event that a complaint is made.

dotNetFreak · Nov 10, 2010

You should be fine to add something like "N/A - Not offering services to 3rd parties. TAG will be used for managing my domains only".

bensd · Nov 10, 2010

dotNetFreak said:
You should be fine to add something like "N/A - Not offering services to 3rd parties. TAG will be used for managing my domains only".

Thanks Kev, will give that a try.