20i Reseller Hosting

Brits want broadband reliability and consistency more than ultra-fast speeds

Discussion in 'Nominet General Information' started by Acorn Newsbot, Jul 31, 2019.

  1. Acorn Newsbot

    Acorn Newsbot Junior Member

    Joined:
    Jan 2006
    Posts:
    21,919
    Likes Received:
    33
    Brits also dissatisfied with quality of mobile internet coverage, with many only capable of accessing minimal services via their mobile devices

    31 JULY 2019, Oxford, UK: The majority of Brits would prefer consistently reliable connectivity over access to ultra-fast speeds, according to new research released today by Nominet – the profit with a purpose company operating at the heart of the internet infrastructure.

    Of the 2,080 UK adults polled on their home internet connectivity, six in 10 (60%) would opt for reliability over speed. The result can be explained by people’s problems with home connectivity, with almost 4 in 5 adults (79%) saying that they have experienced broadband reliability problems in the last year. Respondents also felt that the telecoms industry should do more to promote consistent geographical coverage over localised pockets of higher speeds, with two thirds (66%) agreeing with this view.

    Speed and reliability

    Despite the majority experiencing problems in the last year, over three quarters (77%) of respondents said they are satisfied with their home internet connection speed. A slightly smaller proportion (76%) are satisfied overall with its reliability.

    Regionally, it was Londoners who were most dissatisfied with their home broadband reliability, with nearly a fifth (18%) saying they are wholly dissatisfied. In comparison, it was the North East who seemed to suffer the least at home, with 86% being satisfied with their reliability and 83% with their speed, against a national average of 76% and 77% respectively.

    The research has also brought to light Brits’ dissatisfaction and inability to rely on local mobile internet signals, which scored consistently lower rates of satisfaction than home Wi-Fi. Of those polled, nearly a fifth (18%) said that they couldn’t rely on their local mobile internet coverage for anything beyond basic tasks. Scots, those in Northern Ireland and the South West in particular, seemed to struggle with their local mobile internet, with the figure rising to 22% in each of the three regions.

    Capabilities and impact

    As we move into an increasingly online era, where everything from work and education to socialising are connected to the internet, the consequences of having an unreliable internet connection can be far reaching. Flexible working has often been cited as a way for people to improve work-life balance and even help the environment, yet fewer than half of adults (48%) are confident that they could work from home without difficulties with their home internet connection. In the entertainment world, streaming services are rapidly replacing traditional TV and music services, yet only 50% of adults say they can stream music without difficulties, and 57% say the same about video streaming services like Netflix or BBC iPlayer. The impact also goes beyond the individual – with almost a third (29%) saying that the quality and speed of local internet connections has impacted their community, and more than one in 10 (11%) worrying that their children will not be adequately prepared for the digital future due to substandard internet access.

    Commenting on the findings, Russell Haworth, CEO, Nominet, said: “In our ‘always on’ era it’s becoming more important than ever that everyone has access to a reliable and consistent connection.

    “Whether it’s struggling to complete homework online, not being able to download critical documents for work or having an online payment cancelled or disrupted, the ramifications of a poor connection can stretch far into the future. If the UK is to have a vibrant digital future – not just in pockets, but across the whole country – we need to deliver on consistency and equality, and open up the way we build our digital infrastructure to new and independent players.”

    Nominet’s Digital Futures research seeks to encourage debate on what matters most, as we chart a course towards a vibrant digital future in the UK. Nominet’s position as the company behind the .UK internet infrastructure means it can offer a unique perspective on the digital progress of the UK.

    Fig 1. Satisfaction with home/mobile Wi-Fi reliability – by region


    Satisfied


    Dissatisfied

    Adults total
    76%
    13%
    North East
    86%​
    9%​
    East of England
    81%​
    9%​
    West Midlands
    80%​
    9%​
    East Midlands
    80%​
    8%​
    Wales
    78%​
    13%​
    South West
    77%​
    11%​
    Scotland
    75%​
    13%​
    North West
    75%​
    17%​
    South East
    75%​
    14%​
    Northern Ireland
    75%​
    13%​
    London
    71%​
    18%​
    Yorkshire and the Humber
    68%​
    15%​

    p>
    Fig 2. Satisfaction with reliability of local mobile signal – by region

    Satisfied​



    Dissatisfied​

    Adults total
    68%
    13%
    West Midlands
    78%​
    13%​
    North East
    74%​
    8%​
    East of England
    73%​
    10%​
    Scotland
    70%​
    14%​
    North West
    70%​
    13%​
    East Midlands
    68%​
    11%​
    Wales
    68%​
    14%​
    London
    67%​
    15%​
    Northern Ireland
    67%​
    13%​
    Yorkshire and the Humber
    65%​
    9%​
    South East
    61%​
    12%​
    South West
    60%​
    16%​

    p>
    – Ends –​

    About the research

    Nominet commissioned PDS (Populus Data Solutions) to survey a sample of 2,080 UK adults including 505 aged 18-24 and 1,032 UK children aged 11-17 to encourage debate on what matters most as we shape our digital future in the UK.

    The research was conducted online between 30th January and 6th of February 2019 by PDS (Populus Data Solutions) and addressed several key themes including the impact of technology, digital ability and willingness, digital & society, social media and inclusivity & the workplace.

    About Nominet

    Nominet is driven by a commitment to use technology to improve connectivity, security and inclusivity online. For over 20 years, Nominet has run the .UK internet infrastructure, developing an expertise in the Domain Name System (DNS) that now underpins sophisticated threat monitoring, detection, prevention, and analytics that is used by governments and enterprises to mitigate cyber threats. The company provides registry services for top level domains, and is exploring applications for a range of emerging technologies including autonomous vehicles and TVWS – connecting rural areas with broadband.

    A profit with a purpose company, Nominet supports initiatives that contribute to a vibrant digital future and has donated over £47 million to tech for good causes since 2008, benefitting more than 10 million people. www.nominet.uk.

    For more information please contact:

    Nominet Press Office, Brands2Life, +44 (0)20 7592 1200, nominetuk@brands2life.co.uk

    The post Brits want broadband reliability and consistency more than ultra-fast speeds appeared first on Nominet.

    Continue reading...
     
  2. Domain Forum

    Acorn Domains Elite Member

    Joined:
    1999
    Messages:
    Many
    Likes Received:
    Lots
    articles.co.uk