Dear Member,
I’m writing to let you know that the EGM motion has passed. After applying Nominet’s weighted vote model as reviewed by our election scrutineers, 52.7% of the votes were recorded in favour of the motion and 47.3% were against.
We have heard the clear message from members, and Nominet will change.
Nominet’s Board has prepared a contingency plan which is now in effect.
To start with, the named Directors have vacated their Board seats. And Russell Haworth announced yesterday that he is stepping down from his role as CEO. Eleanor Bradley and Ben Hill remain in their executive positions.
On behalf of the Board, I thank each of these Directors for their tireless service in support of Nominet, its stakeholders, and its members. I would particularly like to thank Mark Wood and Jane Tozer, for whom today’s meeting was their last. Both have brought valuable insights and leadership to Nominet during their tenure, helping broaden Nominet’s contribution to the UK’s digital economy and society. Mark has been an outstanding Board Chair, leading our deliberations and acting as a vital sounding board for Nominet’s leadership.
The Board has asked me to take on the role of Acting Chair. I have been a non executive director at Nominet for the past two years and I am the Chair of Nominet’s Audit and Governance Committee.
The Board’s immediate priority is stability, beginning with governance and leadership for Nominet while getting on with the 7-point plan and starting to address the issues raised over the last weeks. In particular our work together on the Registry Advisory Council, designed by members to create stronger and closer engagement around critical issues of the .UK registry, including pricing, will progress quickly to full implementation.
We have heard strong views from many of our members and Nominet will change in response. In addition to the actions already underway, we will start with an intensive period engaging on the issues raised by the campaign so that we understand the breadth and depth of member concerns. This is the first step to review and implement changes to purpose, strategy and structure. We aim to complete the journey in 6 -12 months.
We are also looking at how we ensure that other stakeholder voices are heard in the discussion. We know we failed to do a good enough job listening to our members and will keep working to improve in that area. We do not want to repeat that mistake with other key stakeholders. So we will do more to bring the voices of our employees, customers, government, and other external stakeholders into the conversation, too.
Many of our members need and expect stability and share our pride in the differentiated quality of the .UK namespace. Our government stakeholders are focused on Nominet’s vital contributions to connect and secure digital Britain.
The Board will now begin the process of appointing a new Chair and a NED to fill the vacancies created by the EGM vote. I wanted to confirm that we will invite Sir Michael Lyons and Axel Pawlik to participate in the process. That process will, of course, be open, rigorous and thorough, based on merit, and encouraging diversity, as any responsible company would. The Board and I certainly hope that they will take part. I intend to personally call each of them to ask them to participate.
We also need to adjust some of the Board’s Committee roles to fill gaps created by the EGM motion. We have begun a process to make these adjustments and we will announce these changes shortly.
Throughout this process we must also continue to deliver an excellent service to everyone who relies on us.
Nominet’s outstanding employees are essential for doing so, and I would also like to publicly thank them here. The EGM process has clearly upset the normal rhythm of work. They have been very resilient, continuing to operate a world-class business against this backdrop and with the uncertainty it has created. On behalf of the Board and all our members and stakeholders, a huge thank you to them.
And finally, a word for the members who brought and supported the motion. It is clear that you have real concerns that spurred your campaign and it is important that we all reflect on those. We respect your views and the tremendous effort you have put behind them.
We think that the seven-point plan that was published in February begins to address many of these concerns. A number of elements of the plan were already underway and will continue; the company has committed to – and remains committed to – delivering the actions in that plan, including expanding our commitment to public benefit contributions. However, we know there are other concerns. The Board will reflect on the result, and on its engagement with members, and will revert back as soon as possible.
We hope you will join us in this effort. Indeed, I hope all members who care about the future of Nominet and the domain industry will work with us. For those who campaigned so vigorously for the EGM resolution, we hope that you will remain engaged. Please help us contribute to delivering public value and to help shape Nominet’s strategy as it evolves. Together we run the core infrastructure which is at the heart of digital life in the UK and beyond.
Now is the time to move forward together and I look forward to the journey.
Sincerely,