SEDO promoting auctions via email

[fish]

I got an email today for the 'premium' auction, all very good, encouraging people to check out the listings.

The problem is that I received it after the auction had finished.

Talk about shutting the gate when the horse has bolted. What a massive cock-up, who is responsible for their marketing? they should be ashamed of themselves. That email should have been scheduled to reach peoples in-boxes with a minimum of 8 hours before the end of the auction.

Did anyone else get it? was it before 5pm uk time?

Fish

 

[retired_member13]

I got the same email at 7.15pm, over 2 hours after the auction finished.

It looks like it was "sent" at 3.01pm then held up somewhere in Sedo's mail system for 4+ hours before it actually got sent out to the mailing list.

Total shambles and very harsh on the sellers in the auction, but not unexpected, as I think the last couple have also been delayed.

 

[dropcycle]

Got mine at 5:12pm GMT.

On a positive note I was pleased to see that the email I (eventually) received was targeted with .uk domains.

I was not so pleased that when I tried to bid on a domain in the auction that my bid was not accepted as my address had “… an invalid zipcode” – I’ve raised a support ticket for this.

 

[retired_member13]

I was not so pleased that when I tried to bid on a domain in the auction that my bid was not accepted as my address had “… an invalid zipcode” – I’ve raised a support ticket for this.

The "invalid zipcode" thing happened to me too trying to place a bid on a name a few days ago - the Sedo system had deleted my "town" and replaced it with the second half of my postcode, so the address was invalid when I tried to bid

My address in my Sedo account read: Name, Street, 2ND, 1ST, UK.

I changed it in my account details then submitting a bid was fine, but it was a bit odd.

I think they (Sedo) are all over the shop atm to be honest.

 

[dropcycle]

Thanks Ty, my address and postcode looks fine in the control panel and appeared correctly formatted in the sales/contract note. I don’t think I’m suffering from the same issue you experienced.

My ticket was raised today, just after the Premium Auction closed - hopefully should be relatively easy for tech support to fix.

 

[peacock]

Got it at 15:09 and read it a moment ago.

Bulk emails always get spread out over a number of hours in an effort to avoid getting tagged as spam but as you say, this one was a bit too late for most people.

I get the same from affiliate networks - telling me about some limited sale that happened yesterday!

 

[dropcycle]

After being frustrated that I could not bid on ANOTHER domain name I did a bit of experimenting and the following morning I modified my postcode from ‘XXXYYY’ to ‘XXX YYY’ and can now place bids on domains – seams the space is a required character.

I modified my case that morning to a simple ‘is it fixed’ question. Sedo have now responded and closed my ticket as of 08:18 today.