1and1 UK Billing

[FantasticNames]

1and1 cancellations advice

hey guys and gals

what is the best way to cancel contracts to make sure that you dont get billed.


thanx

 

[misterm]

1and1 have a control panel for deleting contracts and domain names from contracts here:

https://contract2.1and1.co.uk

I know somebody who only wanted to delete a domain name from his contract and accidentally deleted his entire contract, so be cafull in selecting what you really intend to delete.

Good luck

Mr M

 

[ratboy]

Run away fast from 1&1, dreadful company

 

[ScottJ]

cancel.1and1.com or cancel.1and1.co.uk I think are the url's for cancelling domains & packages, moving the domain away is not enough as you would still re-billed.

 

[ratboy]

I had a letter from a debt collection agency about a name I moved away a year before. I'd in fact go as far as sending a recorded letter to them informing them of the cancellation and ask for confirmation in writing.

Dreadful company.

 

[ratboy]

Just to add, not being clear and open about how to cancel "contracts" I think just shows how out of touch these cowboys are. There are sites all over the net with people complaining about their practices.

http://www.simonjones.info/1and1internet/

worth a read:
http://www.acorndomains.co.uk/domain-name-scams/32706-aravato-finance-1and1.html

 

[mafiahr]

Really?

I have just sign in witw them and alredy buy few of 4$ or so.. Please explain what is the problem with this agency?'

Best Regards Kruno

 

[Systreg]

@ Mafiahr, do a forum search for the term 1and1 and you'll see many posts here about them, here are a few for you:

http://www.acorndomains.co.uk/domain-name-registrars/59538-1and1-update-beware.html?highlight=1and1
http://www.acorndomains.co.uk/domain-name-registrars/58457-1and1-yet-again.html?highlight=1and1
http://www.acorndomains.co.uk/domain-name-scams/79344-1-1-again.html?highlight=1and1
http://www.acorndomains.co.uk/domain-name-registrars/73879-1and1.html?highlight=1and1
http://www.acorndomains.co.uk/domai...d1-no-more-business-them.html?highlight=1and1

 

[mafiahr]

Hello man, tnx for the heds up ! Ill be shurenot to link anny cards to them.Only prepaid on pall will be ok with them..

Regards-Kruno

 

[nameholic]

1and1.co.uk

hi all
You can not log on to 1and1 to cancel your unwanted domain names there is a seperate site as stated above contract2.1and1.co.uk but you get timed out with error 500 notice or you just cant log in at all i have phoned 1&1 on a(0871 number not free on any call plan) only to be left waiting for a reply to cancel your names is allmost impossable thay say thay have isuses with the site this was the answer thay gave me 6 weeks ago and its the same answer weeks later
The name of the game is to renew your domain names no matter what.
I have 20+ unwanted that i had asked 1&1 not renew but on the whois thay have been renewed i have spoken nominet i can cancel them with nominets control panel but 1&1 may still charge THIS HAS HAPPEND BEFORE.

Ian.

 

[retired_member32]

we should have a "sticky" about 1and1 ,cancellation procedures and such...

how many get lured into there venus flytrap :shock:

 

[theonemanyuri]

Someone should write to watchdog, very easy to submit your story on their website. If 4 or 5 of you who have problems with them do it, I'm sure watchdog would be all over it

 

[SpeedySnail]

1&1

Im probably falling further and further into the trap.

I have about 200 domains with 1&1.

40 of them i'd want to renew.. but 160 of them are errors of being a total novice.

I agree completely that trying to cancel these domains... is VERY difficult as they purposefully use a seperate hosting for their cancellations page that just times out. You CAN do it.. if your patient.

But with 160 domains I want cancelling... god that is gunna require a LOT of patience.

I used them because they were cheap, and starting out cheap is good but I would honestly recommend paying the extra few quid and using a better provider.

Im now stuck in the net.. of using them simply because i have so many domains with them.

Any advice on a way of moving away?

 

[ukdomains]

Steps to cancelling domains with 1and1.co.uk


Step 1 : Go to https://contract.oneandone.co.uk/
Step 2 : Choose the account you want to cancel
Step 3 : Cancel entire contract (or the domains you don't want)
Step 4 : Click on the cancel contract(will be sent to your email )
Step 5 : Make sure that contract has been marked as cancelled


MAKE SURE ALL THE CONTRACTS ARE CANCELLED !