Advice needed

[cannybagotudor]

Hi all,

I do what most here do, renew at the last minute, my issue is I had a domain due to drop on the 7th oct (ex 7th july). I get an email from the registrar, xxx domain has been removed from your account as it is post expired, funny I have domains dropping on the 5th still showing. So clearly they see value in the one they removed. They have renewed the domain themselves with my name as the registered owner but with their address. However it is no longer in my Nominet account.

As far as I know I have until the 7th of October, I realise registrars can sort of hold them but they must give the current "owner right to register until the last minute. Anyway looking for advice. I will contact Nominet in the morning. I got a very brief reply from the registrar,

You had a total of 85 days to grace renew your .org.uk domain. Since it was not renewed within that time frame, it was deleted from your account

Any ideas ?

They are not looking willing to do anything, I've just emailed the the drop cycle on Nominet e.g 90 - 92 days and the current owner can still renew.

 

[Retired_member41]

If it's in their terms it's gone sorry. Once it hits suspension they can take it if they wish.

Just one small chance. You could if your name is still the registrant and your address. You could ask Nominet tomorrow to reestablish your identity tomorrow and have them place a new email on file. From there you could log in to Nominet and change the tag. Settle up with the old registrar and bingo.

So it will cost you £31 in total I reckon.

 

[cannybagotudor]

it's in my name, they have a US PO BOX as an address. I genuinely thought I had 90 days , I have never had an issue with this before. Do you know any tags which don't take your domains like this. Guess it is time to join Nominet.

I will try phoning them, my name is showing as the registrant which surely they cannot do as I guess I no longer own it. It's not a major big deal, but it's a shock and makes me think what else they will take. I would love to pull it off just to annoy them.

I appreciate your reply, thanks for taking the time out to reply.

Invincible, likewise appreciate your reply, I'll call them tomorrow see what they say, given the registrant is still in my name I will see if I can make that work for me.

Thanks again guys, it's an eye opener either way and in 6 years never come across it. I have seen them register my domains for an extra year when in fact in my Nominet account they were suspended but the option to renew was always there.

 

[Adam H]

Guess it is time to join Nominet.

Was thinking about doing the same thing myself after a registrars system apparently wasnt reporting back to nominet regarding nameserver changes. Nice chap at Nominet kindly pointed out that it would be a good idea to become a registrar myself and went through the fee's with me briefly. Basically explaining it would eradicate the hassle that basically just cost me 2 days worth of running around chasing registrars for something that would be simple to sort myself when uk domains are concerned if i was a member.

Been considering it for years, but the last week has probably convince me to become a member in the near future.

Sorry unrelated story

 

[cannybagotudor]

Hi AdamH, I get where you're coming from and no worries with the unrelated story, in the end it all points to the same thing lol, join Nominet.

The registrar is an accredited channel so there is one paragraph which hits a chord (thanks Invincible for the link)

B.1.15. except as set out in paragraph E.3.6, you must not make any changes to the registration data of a domain name during the period between the expiry of a domain name and its deletion, unless you have received our prior permission or are acting at Your Customer’s explicit, unprompted request. You may not transfer a domain name during the expiry period, except as set out in paragraph E.3.6. For the avoidance of doubt, in most circumstances nameserver details would not be regarded as “registration data” for the purposes of this paragraph.

I'll assume the worst and if it gets better, well that's a bonus. The world won't end because I lost one domain, it's just the manner of losing it. If I forgot, fair play, having it taken away like that just feels wrong (but may be right). Anyway again, thanks for all the help and AdamH, thanks for your unrelated story :wink:

 

[AssetDomains]

Do you remember explicitly giving them permission to take the name if not I think their under obligation to give you it back.
I would call nominet today go through the exact case with them and get there take on it.
If all else fails drop invincible an email I'm sure he can put you in touch with someone who can help

 

[cannybagotudor]

ok, firstly, thanks for all the help, it was an unusual situation, for me at least. I called Nominet, who were top class , they checked the situation and had no problems transferring the domain back to my original Nominet account once ID was confirmed and a signed letter was received from myself to confirm I wanted to change the email and address.

Due to the situation one of the fees was waived and I simply had to pay for the registrar transfer, which has been done and the domain is on it's way to my other registrar account. Nominet were a pleasure to deal with (I dealt with Tony and Sarah) and the fact the domain is now mine again already tells you how fast it was dealt with.

The link Invincible supplied was perfect (thanks again) and the registrar is accredited, so immediately one paragraph stood out. Caz, yes it was in my name with a different address, the fact it was still in my name without doubt made it possible, you were correct, they verified my ID and everything was done. AssetDomains, no permission was given it was simply removed with no notice, when questioned the reply was

Hello,

You had a total of 85 days to grace renew your .org.uk domain. Since it was not renewed within that time frame, it was deleted from your account.

I queried the fact that I had received the cancellation email on Tuesday (29th) so the domain should at least still have been in Nominet account. After reading the page Invincible posted I sent one of the paragraphs. I never got a reply so I assume they hope you go away. This may well help anyone else who finds themselves in a similar situation, you do have the right to the domain right up to the day of cancellation, if the registrar is accredited.

One thing I found out was I must have a least one domain worth something but seriously, the help was appreciated. I also discussed joining Nominet and that'll be happening very soon. I have taken note of all my domains with the old registrar to make sure it doesn't happen again but that said they did send an email saying it was removed.

I still have to pay the old registrar the renewal fee, but I think I might wait for them to contact me so I can tell them exactly what I think of their sneaky method. I dare say 9.8\10 people wouldn't know what to do and I dare say some people have likely lost their domain name because they didn't know what to do . most people are unaware your domains are controllable within their Nominet account.

I had noticed previously when checking on Nominet's site some of my domains showed as renewed when in fact they were not, and showed requiring renewal within the registrar control panel, they renewed fine, so clearly the registrar was cherry picking and renewing the domains they liked.

Anyway, many thanks again for the help.

 

[grantw]

What registrar was it?

I'd be telling them to stick the renewal invoice where the sun doesn't shine for all the hassle they've caused you!

 

[Skinner]

Def need to name and shame the registrar but I'm betting no one will be surprised by who it is.

 

[cannybagotudor]

It was dynadot, not sure if that is a surprise or not, are they known to be like this.

 

[grantw]

It was dynadot, not sure if that is a surprise or not, are they known to be like this.

They've been auctioning off expiring uk domain names since way before Nominet allowed registrars to take control of expired domains. Your domain might still be in the auction list:

https://www.dynadot.com/market/auct...uk_me.uk&order_by=8&page_size=50&page_index=0

Grant

 

[cannybagotudor]

They've been auctioning off expiring uk domain names since way before Nominet allowed registrars to take control of expired domains. Your domain might still be in the auction list:

https://www.dynadot.com/market/auct...uk_me.uk&order_by=8&page_size=50&page_index=0

Grant

Interesting, the domain in question has been removed but they do have a couple of my domains in the auction so I can only assume the one they tried to remove got some action. I mean how can it work, even if someone wins the auction they can't get the domain til it drops because they don't have the right to take the domains, makes no sense to me.

 

[Admin]

Was thinking about doing the same thing myself after a registrars system apparently wasnt reporting back to nominet regarding nameserver changes. Nice chap at Nominet kindly pointed out that it would be a good idea to become a registrar myself and went through the fee's with me briefly. Basically explaining it would eradicate the hassle that basically just cost me 2 days worth of running around chasing registrars for something that would be simple to sort myself when uk domains are concerned if i was a member.

Been considering it for years, but the last week has probably convince me to become a member in the near future.

Sorry unrelated story

Dude, get it done already. I never looked back, depending on the number of domains you have it can be cost effective

 

[Adam H]

Dude, get it done already. I never looked back, depending on the number of domains you have it can be cost effective

Yeah certainly will be, one of those things you always say you need to do and never get around to it. Ive convinced myself its worthwhile now anyway after namecheap's DNS issues costing me practically 2 days of messing around when setting up a new DNS cluster and load balancers.

 

[Admin]

You get a pretty decent backlink for your troubles as well http://www.nominet.uk/whoweare/structure/members/list-members

 

[cannybagotudor]

Ok the situation has taken a strange turn. They have one of my domains on sedo !
I have transferred the domains away from them, and all show in my Nominet account but I logged into my dynadot account, and the domains still showed but the registrar change is complete. I see sedo nameservers, I check and see one of my domains is on sedo. It was not me.

Is there any legal course for this. I will be contacting Nominet tomorrow but they do not have any control whatsoever over the domain now. I went to support who said you remove the listing you created etc, in other words denying all liability but I want to get to the bottom of this. I'd rather Nominet approach sedo as they will have clout and find out who has listed it but that's really low. Anyone got any advice (legal recourse etc), thanks in advance.

Just to add I have screenshots of the sedo page it's on and the nameserver info for said domain in the dynadot account, although it must be like a ghost effect as the domains are not under their control.

 

[Skinner]

If the registrar change has been complete so its no longer on dynadots tag,you need to login to the account of where ever you change too and change the name servers to what you want.

If you do a who is on the name it should have your name as regisrant and the name of the controlling tag.

 

[cannybagotudor]

Thanks Skinner, the domain is safely in my hands, the new registrar has been fantastic (bareflame). It seems like dynadot are actively taking domains from people and selling them. They want 645 euros for a domain they don't even have.

 

[grantw]

Go to sedo and add the domain yourself, if the domain is already listed I think it gives you the option to send it for review so they can check the ownership. Their listing will then be deleted and yours added. Then delete the listing if you don't want the domain on there.

I highly doubt Nominet are going to get involved with contacting Sedo on your behalf etc.

Grant

 

[cannybagotudor]

Go to sedo and add the domain yourself, if the domain is already listed I think it gives you the option to send it for review so they can check the ownership. Their listing will then be deleted and yours added. Then delete the listing if you don't want the domain on there.

I highly doubt Nominet are going to get involved with contacting Sedo on your behalf etc.

Grant

You're right about Nominet, it's not their fight. I'm just a little surprised by the cheek they've got. I do have an account at sedo so thanks for that. If I get what they were looking for I'd be happy lol.