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I use their paid for service. It's about £5 a month (if that), but well worth it imho.
Friends and family use the free one and all have had good results with it.
The only reason I use the paid for service is because on occasion I'm after more than 3 items in a week and sometimes (very rarely) use the bid groups feature.
Sadly, the wife has been using it for 3 years and cost me a fortune.
It's free. You can sign up for a paid (cheap) mirrored service in case the free server goes down. Again, sadly, it hasn't gone down in the 3 years she has been using it.