Changing email address

[ian]

Probably just confusing myself here, but if I change my email address used for the Nominet Online Service (which controls my tag), will that also change the domains under my tag or will they suddenly disappear from my system requiring me to register with the old email and change them manually? Likewise, what will happen to domains I have on another TAG (daily) using this method?

 

[ian]

Thanks David, I had the following reply from Nominet:

If you'd like to change that email address, please login to your online account and choose 'Edit contacts' and edit the email address on the next page. Once changed, this will affect your login as a member/registrar and all associated services, but this change will not affect any domains (either on your tag, or another tag).

I've basically gone back to them asking if I change, do the domains suddenly disappear because they are associated with the old email address still, as they didn't confirm even though I asked specifically.

Also wondering if it will impact upon any domain usage like website access etc, I assume not!

 

[ian]

Well, that was fun!

Changed my main email address to be greeted with a "no permission to access this page" notice, then when trying to use the service, it logged me out. Tried logging in with the new email, not recognised, tried logging in with the old, not recognised.

Had to register as a new customer with the new email, wait for the link to register, then log in, setting up all my password security fresh! Tag domains there as expected, so changed the contact details for them.

As the old email address was no longer found, I had to use Daily (third party tag) to change the email address on the rest.

What a hassle, but sorted now!

 

[ian]

Response from Nominet, for completeness:

I've just tested the email change process in our test system and received the same response, which isn't ideal. I'll raise this with our developers asking them to look at improving that message, thanks for letting me know.