Just been routinely checking my Daily account and turning off the auto-renew feature on a handful of names.
Suddenly noticed in the list of names a 'cancellation pending' notice next to one of my better names - I had never requested a cancellation and had renewed the name in February to 2015
Phoned them in a state of panic and spoke to a rather gormless sounding bloke who couldn't offer any explanation as to why this had happened except to say "it might be something to do with the transfer in" (I had initially bought the name from someone here but it was transferred into the account around 8 or 9 months ago at which point I had verified that the transfer had worked so this is not a plausible explanation)
He has revoked the cancellation now but offered no further explanation as to how this could have happened (or apology come to that!)
Rather alarmed that if I hadn't happened to check I could have lost a decent name. Until now everything had been plain sailing with Daily (certainly compared to 123) but now the alarm bells are ringing.
Suddenly noticed in the list of names a 'cancellation pending' notice next to one of my better names - I had never requested a cancellation and had renewed the name in February to 2015
Phoned them in a state of panic and spoke to a rather gormless sounding bloke who couldn't offer any explanation as to why this had happened except to say "it might be something to do with the transfer in" (I had initially bought the name from someone here but it was transferred into the account around 8 or 9 months ago at which point I had verified that the transfer had worked so this is not a plausible explanation)
He has revoked the cancellation now but offered no further explanation as to how this could have happened (or apology come to that!)
Rather alarmed that if I hadn't happened to check I could have lost a decent name. Until now everything had been plain sailing with Daily (certainly compared to 123) but now the alarm bells are ringing.
