Domains being deleted

[matmat is verified member.]

I see that this has been discussed here previously many years back, but is anyone else seing this again recently?

Thread 'Random domains being deleted'

Dec 4, 2014

Has anyone else noticed any domains being deleted from their Sedo account?

I've just noticed that 4 domains in my account are listed as not for sale, I checked sales settings and they aren't listed there, I then checked parking optimization and there's a bin icon next to each one saying domain deleted.

I didn't delete them, they have Sedo nameservers and they've all got a long time until renewal, so there's no reason why they should be removed.

I was getting an error the other day when trying to add a price to a domain, all other domain prices were able to be set, but one domain...

• Systreg
• Replies: 6
• Forum: Sedo

I reached out to Sedo and they explained that they have an automated system that reaches out to the WHOIS and if not reachable it simply deletes the domain/domains and unfortunately this cant be stopped...

Would it not be quite simple to modify the system to check the WHOIS again in 24/48 hours before blanket deleting domains?

 

[HelmutsHelmuts is verified member.]

Maybe @sedo can comment this directly

 

[SystregSystreg is verified member.]

Yes, it's still the same, domains being deleted every day. I sent Sedo support and email about it a week ago, I told them not to use their age old excuse about the Whois not being reachable, as that's what they've told me before, they replied with:

The domains in question have been successfully verified and added to your Sedo account. Now you can see them listed in the Domain Management section.

Unfortunately, there is no other answer we can give you regarding the deletion of your domains. The maintenance check is an automated check by our system, which tries to reach the WHOIS of the domain to see if the domain is still listed in the account of the rightful owner. If the WHOIS is not reachable at this moment for some reason, the domain gets deleted automatically, which, unfortunately, we can't stop.

Which as I keep telling them, means their system for checking is terrible, as the Nominet Whois must be unreachable 100% of the time for their system, but it works fine for everyone else.

I had a £970 offer a week ago, the day after, they removed that domain from my account, so the offer in the offer section vanished along with the deleted domain, that was their reply above after I added that and other domains back on to Sedo.

The latest domains they're deleting were renewed 3 months previously, so they're clearly still registered, not unregistered as Sedo call them and is apparently the reason they're deleting them.

During a routine Account Maintenance Check, we noticed that you have one or more domains listed with Sedo that are not currently registered.
Since the domain(s) in question are not active and therefore cannot be traded or parked through Sedo, we've removed them from your Sedo account.

 

[matmat is verified member.]

I see from your email, the last section is just a copy and paste they sent to me aswell. It can be quite frustrating being told that the domains have been added back, when as you say, it is us adding them back! That obviously involves entering them, correctly pricing them and setting the landing page template again. You also lose stats, bids, offers etc and your above example sounds a nightmare! I had six domains deleted in one go today.

 

[SystregSystreg is verified member.]

Yes, very annoying, I often get between 1-6 domains deleted every day, which means when they check those domains, for their system, the Nominet Whois is unreachable 100% of the time, which is ridiculous.

As you say, you lose all your stats, bids that have been made and any current offers, like the one I mentioned above, which was binding for 7 days, but boom, it vanished when they deleted the domain the day after receiving the offer.

Just checked Sedo and they've deleted 130 domains since Sep 1st, all of the domains were registered and renewed at least 2 months before Sedo deleted them, literally hundreds and hundreds of domains deleted.

 

[ukbackorderukbackorder is verified member.]

Maybe they're hitting Nominet limits in lookup and then deleting everything after? Nominet limit everything, RDAP, whois, etc.
If they only want to check nameservers they don't even need to do a whois.