Escrow support

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I used Escrow online chat to understand the position with a transaction which is in limbo (no fault of Escrow) They did not have a solution as such, but it was an informative and helpful conversation.

This was early hours Pacific time. An encouraging experience if it is their usual service.

 

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Followed by not such a good experience (different transaction)

Seven days ago Escrow confirmed receipt of buyer funds, domain transferred sameday and released to requested Tag. Buyer emailed me to say all good and thanks.

A week later Escrow online chat tell me they are waiting for confirmation from buyer to start two day inspection period, and I should chase the buyer to progress the transaction.

If the buyer still does not respond I need to send a transfer receipt from the Registrar (seller in this case) and Escrow will look into the matter.

Perhaps someone could remind me of reliable Escrow alternatives based in Europe.

 

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Going back to the first transaction, I received this from the buyer ...

I got notification from Escrow.com releasing funds, and they said I automatically accepted. During the time they sent me the first email then releasing funds without my approval, I was traveling from Melbourne to New York and didn't have access to internet over that day and a half.

 

[aZooZaaZooZa is verified member.]

Not used it, but: https://www.transpact.com/