20i Reseller Hosting

Friend having issues with escrow service/seller

Discussion in 'Domain Research' started by baldidiot, Feb 23, 2017.

  1. baldidiot United Kingdom

    baldidiot Active Member

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    Think this is probably the most suitable forum for this to go in...

    Anyway, a friend of mine has reached out asking for advice on a domain they're trying to purchase but having issues with the transaction. I wasn't sure what to tell them so wondering if you lot had any suggestions.

    They're trying to buy a .com. Price has been agreed and virtual hands have been shaken.

    The problem is that the seller is insisting on using an escrow company called Payoneer that, according to my friend, just doesn't work. They've tried submitting payment via card several times and each time they just get an error message. They've contacted the escrow company (or tried to) but the contact form also returns an error message. Not a great advert for the company really.

    There is an option to send funds via international bank wire, but they're understandably worried that it's going to go tits up and is hesitant to proceed.

    My advice was to get them to use a different escrow service, but the seller is flat out refusing to use anyone other than payoneer. Which is raising his suspicion levels.

    So... are payoneer legit? Had anyone had any dealings with them in the past? Suggestions on next steps?
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. boxfish United Kingdom

    boxfish Well-Known Member

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    I think @admin may have mentioned using them in the past although I can't remember when.

    They are definitely legit. I think the reason some people insist on using them is because you can have the funds withdrawn to a Payoneer charge-card rather than your bank account, which is probably very handy in certain situations.
     
  4. Murray

    Murray Well-Known Member

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  5. atlas Canada

    atlas Well-Known Member

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  6. baldidiot United Kingdom

    baldidiot Active Member

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    Ah, ok that makes a bit more sense. I couldn't think of a legit reason why they were being so stubborn over it.
     
  7. baldidiot United Kingdom

    baldidiot Active Member

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    I'll ask. Live chat always seems down, but not sure if he's tried to call.
     
  8. martin-s United Kingdom

    martin-s Well-Known Member

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    I had similar trouble with Payoneer in the past - and from memory I'm not sure it worked with UK payments. I vaguely remember resorting to another payment method, but it's a while ago.

    It's a really common payment method in the Philippines I believe.
     
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