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Hostpay from Heart Internet

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I love how on hearts TOS for its reseller accounts it says.

We do not allow:
Reselling or giving away free web space under a domain, sub domain or directory.

Classic!
 
I love how on hearts TOS for its reseller accounts it says.

We do not allow:
Reselling or giving away free web space under a domain, sub domain or directory.

Classic!
Where did you see that?

Unless they have changed it since i have only found:
...giving away web space under a domain (including Resellers giving away free websites), sub domain or directory.
 
Goto UK Reseller Hosting & Multiple Domain Hosting then where it says It really isn't unlimited, it takes you to UK Reseller Hosting & Multiple Domain Hosting, I'm assuming the -h is the suffix for hostpay.

Unlimited bandwidth is included with a number of our web hosting accounts. Heart Internet is able to offer this because we closely manage our network resources. We do not allow certain types of Websites to use our services, these are: (ed: 4th on list is:)

Reselling or giving away free web space under a domain, sub domain or directory.
 
I have a reseller account with them so i am going to submit a query straight away - will let you know what they say
 
I wouldnt agree with those terms END OF, as they have sliced your target markets down like hell.

I have a few bands on reseller accounts who have 20-30 MP3s, their myspace layout images are stored, and a few music videos are hosted, according to their TOS, this site would clap out at 25gb, and their myspace profile hosting would be against their rules.

My BodMod.TV site would be against their TOS.

There limits are too tight for the money they want.
 
I wouldnt agree with those terms END OF, as they have sliced your target markets down like hell.

I have a few bands on reseller accounts who have 20-30 MP3s, their myspace layout images are stored, and a few music videos are hosted, according to their TOS, this site would clap out at 25gb, and their myspace profile hosting would be against their rules.

My BodMod.TV site would be against their TOS.

There limits are too tight for the money they want.


i agree - they are good in taking your cash but when you are running 50 clients and 1 of them hit sub 100k alexa you start getting emails from heart and TOS etc. They are playing at reselling and dont want to give away no bandwidth
 
Heart Internet Resller

I think your all talking about the 1% downtime that any hosting has and your flapping your wings about it. My site currently under construction

WebTechGlobal Home

NEVER goes down! I work on multiple website on heart hosting everyday and never experiance downtime and that includes 24/7 as I work with others around the world.

Customer service always reply within 15-30 minutes. If thats too slow for someone you need to pick up a phone or get yourself ripped off with some expensive hosting that will still have plenty downtime.
 
No one has mentioned their downtime ?

Lets put it another way...

I hire you a car with unlimited fuel and free insurance.

I then tell you you the terms of this fuel and insurance.

You can't use the insurance or fuel with anyone else in the car.

You can't use the fuel to communte to work or back.

You can only use the car for pleasure use.

Thats what Heart at done by restricting the files types, the bandwidth to certain file types, and type of websites you can host.
 
Stay away from Heart Internet,

Stay away from a company that shut my account down and held all my websites and data for ransom because I questioned their terms and conditions.

I'm now taking them to court, but if you need my advice, stay well away.
 
What?! Are we talking about a different Heart Internet here. I read their policy when I signed up to it and it has not changed. It says nothing that comes close to what your suggesting.

The only people I have known to have reduced bandwith is those who think that they can play music or host videos from their website without copyrights. People think that just because they are not selling it that the COPY part is ok to do and RIGHTS don't exist between them and the persons property they are using. Thats when Heart put the foot down and I know it, so they should.

Everyone I've known to have issues with heart have breached the agreements even if they never realised at first.
 
WebTechGlobal, You clearly didnt read this thread AT ALL, your first post is about downtime that no one even mentioned, and I posted links and excerps from the TOS in the thread.

Are you using HOSTPAY or normal hosting with them ?
 
The TOS is there.

Everything I have said is listed there.


UK Reseller Hosting & Multiple Domain Hosting
Unlimited Bandwidth
Unlimited bandwidth is included with a number of our web hosting accounts. Heart Internet is able to offer this because we closely manage our network resources. We do not allow certain types of Websites to use our services, these are:

Adult content-orientated websites.
File distribution websites e.g. a website distributing large movies, software or MP3s. These sites are limited to 25 GB per month.
Hosting banners, graphics or cgi scripts for other websites.
Storing pages, files or data as a file repository for other websites.
Reselling or giving away free web space under a domain, sub domain or directory.
Our customers host genuine business or home Websites and we have substantial capacity in our network to manage this. We can upgrade our bandwidth with our providers within 24 hours should we need to.

Unlimited Webspace
Heart Internet operate a sophisticated web hosting platform that utilises large network disk arrays. If we need to add more web space we can do this with no downtime by adding more disks to the arrays. As there are multiple arrays, if one fails another one automatically takes over. As all data is synchronised this has no impact on any web sites or email hosted by Heart Internet. This dual system also allows us to carry out more complex upgrades by taking down any array and working on this while another array continues to serve our customers.

We are frequently asked, "If you run out of Web space will the web server be offline when you add more space?" The answer is no, there will be no interruption to your service.

All we ask is that files stored on your account are linked to or related to your website.
 
I'v been thinking of uaing these for a reseller account. Im new to all this and sorry if i sound thick but can someone explain this part to me:

Reselling or giving away free web space under a domain, sub domain or directory.

I thought you were allowed to resell web space with a reseller account? :confused:
 
LeeLee I raised that query first off, I think Bensd emailed them to query that (as posted in this thread), they have not fixed that since he emailed it tho.


Maybe PM him and ask him the score ? I wouldnt use them unless your selling to 'businesses' coz the average user will break them TOS in a heartbeat.
 
Yea mate im referring to your original post, had i not read this thread id of prob gone ahead and used them so thanks for pointing it out.
 
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