Nominet Nominet 2fa help

[AdminAdmin is verified member.]

Grrr. They forced us a while back to use 2fa no matter what. I've been using a browser extension which is now not supported so I am faced with this stupid screen which gives no option to add Nominet to my Google Authenticator app...? Help please!

 

[diablo]

Click the Having issues with 2fa link.

 

[AdminAdmin is verified member.]

Click the Having issues with 2fa link.

Done that, it doesn't help or offer a way to establish 2fa. It's totally bonkers, I remember this being the case 3 years ago when they set this carp up.

 

[dazc]

Done that, it doesn't help or offer a way to establish 2fa. It's totally bonkers, I remember this being the case 3 years ago when they set this carp up.

I had this issue and had to go via the general support link. The response was fairly quick but in my case I had to reset every domain with a new email address and start again. Can't remember exactly why but it was a real pain.

Here you go:

If necessary we are able to remove the 2 factor authentication login details attached to your email address/login, but we do need the request in writing, on the appropriate letterhead relating to the email address. The request should state the email address and explicitly ask for the 2 factor authentication to be removed.


If your domain names are registered to a company name, then the request will need to be on the full limited company letterhead of the limited company and be signed by a director.

Alternatively, we will need the written request to be submitted as a personal signed letter, with the inclusion of some ID, such as a utility bill or driving license that has both the registrant name address listed against the domain name.

You can either email over a scanned copy or alternatively fax it to 01865 332288.


On receipt we can remove the 2FA, for you to reset should you wish upon your next log in.


I think my issue was all domains were registered to a virtual address that wouldn't be on any ID document.

For future reference, I'd recommend Authy since you can have on multiple devices and back up to your phone number.

 

[AdminAdmin is verified member.]

I had this issue and had to go via the general support link. The response was fairly quick but in my case I had to reset every domain with a new email address and start again. Can't remember exactly why but it was a real pain.

We need shocked reaction emoji

 

[AdminAdmin is verified member.]

I've found a way around this but its pretty dire on Nominets part. (Used authy app that had required details). As far as I know there is no way to setup 2fa without manual Nominet involvement

 

[diablo]

Done that, it doesn't help or offer a way to establish 2fa. It's totally bonkers, I remember this being the case 3 years ago when they set this carp up.

That's crazy. Authy's a good recommendation so thank you both for that.

 

[martin-s]

If you still have access, can you use this link?
https://secure.nominet.org.uk/your-details/passkeys.html

Also:
https://s3-eu-west-1.amazonaws.com/...90719/Two-Factor-Authenticator-User-Guide.pdf