TD Payment

[retired_member6]

Did your tradedoubler payment come this morning?

 

[Edwin]

I thought I saw an email a day or so back from them, saying that August payments would be delayed because of technical difficulties.

Added - ah yes, this thread from A4U confirms it...
Tradedoubler Payment To Be Late Again!! - Affiliate Marketing

We regret to inform you that due to a new financial set up with our bank and a processing error, there will be a delay this month with when your payment will reach your bank account.
As yet we do not have a confirmed day of when this will be however we are working with the bank to have this resolved as soon as possible.
Once we have been provided with further information we will let you know.
Many thanks for your patience and we are very sorry for the inconvenience this will cause.

 

[retired_member6]

Thanks, still hasn't arrived, third or fourth time they've been "updating their account systems" looks like cash flow problems, I can't believe someone keeps their job after forgetting to send payments each time.

 

[retired_member6]

I got a response from TD, they still have no further information, are they being taken over or going bust?

 

[afx]

Sorry to hikack the thread, but what TD programmes do you find convert ?

 

[retired_member6]

Sorry to hikack the thread, but what TD programmes do you find convert ?

I havent really used td since their last upgrade to make their site better which made it worse, usually use AF, the income I get from them is from shared revenue from years ago.

 

[mally]

The tradedoubler customer support is terrible, your lucky to get a reply within 30 days. This has been cosntantly brought up on A4U however its not a priorty add a customer service ticket system. So I made it my priority to move away from them if other networks provided the same program.

 

[afx]

Ok thanks Lee, yeah preferred the old interface, it's awful the most recent one.

 

[retired_member6]

I'm not due a lot but help when they pay on time, will be glad when my cash flow is better.

 

[bensd]

Just recieved this from TD:

Dear Publisher,

First and foremost, we would like to thank you for your patience on the recent delay to the affiliate payments this month and apologise that we have not been able to update you sooner as the issue has taken longer to resolve than we initially thought.

We have received confirmation this afternoon that payments have begun from our bank with 40% of the payments having been made so far. The remaining 60% of payments are due to be paid in batches over the coming days. So, you will be receiving payment shortly.

We hope that this helps to clarify the issue and we thank you again for your patience.

Kind regards,

TradeDoubler UK

 

[TinkyWinky]

Yep agree Customer Service isn't exactly their priority. But when you do get hold of someone I have always found them helpful and courteous.

I guess they don't chase client invoices too hard either.... not from my experience.

I started promoting one company on 22nd April.... still yet to receive anything even though made sales from day one.

Not sure how they quite manage to keep raking in the clients...