jac said:
So unless the Registry spends loadsa dosh on an advertising/promotional campaign, I don't think the average registrant or stakeholder will know much more than they don't know now.
It's a tricky one this. On the one hand I agree that a lot of registrants are "clueless" and could do with having some idea of what Nominet is.
On the other hand I don't think an AUDA style "G'day, We're Nominet - this is what we do" would be of much value if it were a purely paid for advertising campaign.
However a reasonable compromise would perhaps be a programme of PR type education whereby Nominet released appropriate information to journalists, business link, etc and appeared on things like Working Lunch (which Lesley has already done, but it was on a .com issue - shocking researchers at the BBC), Watchdog etc.
Good PR is better than advertising IMO, but you need to give it an appropriate slant in order to get it published. I know Ed Phillips did a piece about (I think) domains/cybersquatting in Accountancy Age a while back - that was pretty good.
Going back to FC's original question:
What's your beef? Well on the whole I think Nominet do a tremedous job and I've said as much to them. It's all too easy for the "beefs" on here to blow out of all proportion and end up in a nom-steer-esque "who can have the last word" argument that doesn't really achieve anything constructive other than to take up people's time.
I find that the beefs on here fall into one of three categories:
a) Lucidcrous b*llocks;
b) Something I really agree with; or
c) Something that I previously wasn't aware of that makes me think "aha - that's an issue" (not necessarily an issue for me, but for someone else). I can understand why several people on here will argue certain issues to the death. It's because they've been personally affected by them.
But to answer FC's question more directly, I have two major beefs with Nominet and these are:
a) The transfer fee
b) The bulk transfer fee
Going back to education I think that a Nominet forum (not mailing list) with separate areas for members/tagholders and registrants and would be a solid step forwards. Granted there are technical issues relating to integration with existing mailing lists for those who "don't do fora", but this would be time well spent IMO.