So I have been with 1&1 for almost 10 years now, nothing major quite a few domains but only a small hosting package with them. Never had any major problems with them, just the odd thing but Im well aware they have a bad reputation. Anyway I sold some .co.uk domains and they were transferred to the new owner and a new registra via a Nominet transfer and tag change. I have done this before and do not normally cancel them in my registrar as I understood it to be an automatic process. Now I have just had an invoice from 1&1 that included 3 .co.uk domain names that I had sold a few months back - all of which have completed successfully and show in the Whois with the new registrants name and their registrar i.e. none of them are in either my or 1&1's control. There was also a .com domain in the same invoice where the same is true. I disputed the invoice fully expecting them to realise a mistake has been made and issue me with a credit note. I got the response that they would issue me with a credit note for the .com domain, however they cannot do it for the .co.uk as although the domains have been transferred away - I did not cancel them in my 1&1 control panel. This seems ridiculous to me since they are in essence charging me for a service they cannot provide i.e. if I ask them for control of the domain there is no possible way they can do it. I have sent them a mail explaining this and pointing out I am a loyal customer of almost 10 years and deserve better treatment than this but so far there has been no response. Is it just me or is it totally unreasonable to charge me for domains I clearly no longer own and they are no longer the registrar for? The money is only a small amount but its the principle - surely this is dodgy ground for them legally?