Today I got 2 very surprising emails. They were 2 invoices from 123-reg for 2 domain name renewals. Both for £13.19. The reason they were surprising was because I had already cancelled these domain names many months ago (there renewal date is in January). I emailed 123-reg asking them what on earth is going on, and demanding an instant refund, and this was there response. "Unfortunately we do not offer refunds for domain renewals because once this step has been made 123-reg has already paid some non-refundable fees to a higher authority. I apologize for any inconvenience caused, but please take into consideration that this is a great chance to keep these domains and make an investment. In the future domain prices will increase and you will actually save some money by keeping them. Please just login and administrate the renewed domains directly from the control panel. If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us." Not sure what to do next.