Anyone used SagePay? Pros & Cons?

[MCNM]

Not sure if this is the right place to post but has anybody used SagePay before just had an email from Paypal saying they consider me a high risk and closed my account without appeal, locked the money in there for 6 months, great! So i need to find an alternative, i was thinking Sage pay has anyone used them before? What are the pros and cons?

 

[retired_member21]

pros
- great customer support
- easy integration
- quite cheap (£20/month)
- easy to implement 3d secure

cons
- yet to find any and been using long time
- need a proper limited company/bank account
- need to check that they'll accept what you're selling (medicine/chemicals/adult xxx dvd = no no)


to start trading with lloyds (cardnet)
- take around 2 weeks to get going online
- can get access to a terminal to take payments over phone

£350 to start trading (paid to lloyds tsb Cardnet)
£50/month fees to trade with cardnet (plus percentage for transactions)
£20/month feed to Sagepay

 

[MCNM]

I will be using it to sell digital items like product keys e.t.c do you know from your knowledge whether this would be accepted or not?

 

[dotNetFreak]

Been using Protx/SagePay for the last 5 years and wouldn't look anywhere else - Only had to contact them a couple of times and that was when originally setting the account up.

Great systems, great API.

SagePay also offer a virtual terminal (included in the £20/month) which allows you to process telephone payments. You would however need two merchant accounts - One for "Online" and one for "Offline", but these would be placed under one overall merchant account with your choosen bank and if they charge a minimum amount per month you should only pay it if the combined transactional cut was less than the minimum amount, i.e. say your bank charges a minimum of £25/month and you process £x worth of transactions online which translates to £20 (their cut) and you process £x worth of transactions offline which translates to £6 (their cut), you shouldn't be charged the minimum fee of £25, as the two accounts combined did £26...

 

[dotNetFreak]

I will be using it to sell digital items like product keys e.t.c do you know from your knowledge whether this would be accepted or not?

Your main challenge will be getting the merchant account - Banks aren't normally the brightest bunch when it comes to online trading, although this does vary from bank to bank. I don't think SagePay will object if you have been provided with a merchant account, but it's probably worth just dropping them an e-mail and asking.

If you have a good history with your current bank, have a word with your personal/business manager if you have one - They can normally assist with getting merchant accounts set-up.

It can also be worth speaking to other banks to find out what they will charge for a merchant account - Some are cheaper than others and some will be slightly more flexible than others as well. If your bank is going to charge you say 3% and another bank is going to charge you 2.75% - Tell your bank, if they value you as a customer they'll quite possibly drop their %.

 

[retired_member21]

I will be using it to sell digital items like product keys e.t.c do you know from your knowledge whether this would be accepted or not?

Shouldn't be a problem - as long as your credit history OK with bank should be fine getting a merchant account

 

[MCNM]

Thanks didnt know u had to have a special bank account to use SagePay i have a standard business account with HSBC will have a word with them to see if its suitable.

Fed up of PayPal, locked my money in there account for 6 months marvellous!

 

[developdomainsdevelopdomains is verified member.]

Been using SagePay (formally Protx) since 2005, had 1 problem which was resolved within 30 mins.

easy admin panel, £20 + VAT per month. All they do is transmit the data from your website form to the banks and return the answer.

safe and secure. recommended.