best hosted email?

ukbackorder · Jun 4, 2021

I have been using opensrs hosted emails for a couple of years. However recently there has been lots of downtime, delays, and a terrible support attitude. I'm looking for a change so who do you use for hosted emails?

ukbackorder · Jun 4, 2021

Nevermind - trying namecheap's solution. I used zoho before as well - that had horrendous downtime. I don't think there's many to try.

spotondomain · Jun 4, 2021

Hi Sigh

I’ve just switched from Namecheap to One.com. I’d stay clear of NC for now, unless you wish to try their 2 month trial.

The main reason I switched is because any emails to hotmail servers (.com or .co.uk) were bouncing back. I contacted support and they were far from fast. Took a week of emails from them stating they are working on a fix.

During this time I’d googled the error and found that people had reported the same issue 3 years ago. So that’s when I decided if they haven’t fixed it by now I’m not going to bother so done quite a bit of research and found One.com had a very good deal. First year I got for £6 with vouchers codes (via Honey I think) which allows you to have 100 separate mail boxes. I think the package renews at £50 per year after the first although I’m sure they’ll be another voucher code by then to use!

With One.com mail I’m using the Spark email app. Works perfectly. You can of course use Outlook if on iPhone but I’ve got other email addresses on that so keeping them separate.

I did receive an email after about a week from NC to say they had fixed it and for me to try a test message but by then I had already closed the accounts and moved. Also what’s amusing is when I initially tried to find out which servers allowed messages and which servers blocked emails I was using the subject as Test and the email text as Test...this bounced back because NC doesn’t allow emails of that type as it’s seen as spam lol.

Hope this helps!

ukbackorder · Jun 4, 2021

Thanks for that. I'll check them out as well. I had problems with hotmail/live/outlook bouncing my personal emails from my own hosting and it was hard to get delisted and there was still *no* reason for it to happen in the first place. Sounds like that's what happened with NC.

lazarus · Jun 5, 2021

I have had an Office 365 Business Essentials (Includes Exchange) sub for many years. Always been very good.

ukbackorder · Jun 5, 2021

Yeah overkill for me. I don't like to use microsoft anywhere in the email chain. I just need a POP3 account with a webmail interface of its own. NC is working out nicely on that front but I am hoping they don't have deliverability issues. Opensrs fixed their downtime/delay issue after only 11 hours (which is 17 hours after I brought it to their attention) with no apologies or explanations. So at this stage anything (except Zoho which also went down for nearly 48 hours when I tried it a year ago) is probably better.

webber · Jun 6, 2021

G Suite is the best.
I've used them in different professional settings for >10 years.
The only significant downtime that I remember was once for a couple of hours where nobody could login (if you were previously logged in or using IMAP it still worked fine, but our security settings required login confirmation every 24h so essentially all our staff was off email).
There have been other significant problems too, but they tend to happen during US office hours, so I only read about them in the tech news the day after.
I also have a legacy free G Suite for some personal accounts, Google is still letting us have those for free.
We've found that POP3 is not safe (instances of people loosing emails due to client problems), so we turned off POP3 altogether and only allowed IMAP for mobile phones.

ukbackorder · Jun 6, 2021

POP3 is fine for me. I have a macbook that's only purpose in life is emails. They all go onto that. I don't want windows anywhere near my mail. I also don't like having all my emails stored with Google/Microsoft/whoever - I'm old fashioned. I like to pull the email off the server and remove it once retrieved. I only use webmail very occasionally when I need to send something off my windows and can't be bothered to transfer it to the mac. Anyway thanks all - there's not too much out there so can give them all a try.