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Black Friday affiliate tracking issues

Discussion in 'Affiliate Marketing' started by martin-s, Nov 28, 2016.

  1. martin-s United Kingdom

    martin-s Well-Known Member

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    Do any of you have publisher accounts at Webgains and access to stats on how many clicks you know you sent versus how many they tracked and recorded?

    We sent out a solus email for one of their partners and less than 12.2% of the clicks sent have been correctly recorded.
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. baldidiot United Kingdom

    baldidiot Active Member

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    We should have those stats, my wife deals with the retail aff programs though so let me get her to pull the click stats and I'll see if they match up with what our server says.

    Will let you know later on today.
     
  4. Edwin

    Edwin Well-Known Member Exclusive Member

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    Do you mean you tracked the clicks out of the email before sending them through the Webgains link? If so, I'd expect quite a drop off (though not to the level you describe, of course!)
     
  5. bletchen United Kingdom

    bletchen Member

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    They reported about 15% of our clicks. Suspiciously low since then too, but getting better. Hopefully just an error with their reporting, and not their tracking!
     
  6. bonusmedia United Kingdom

    bonusmedia Well-Known Member Exclusive Member

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    Don't do much with WebGains but all seems fine from here.
    AWin has been temperamental with reporting but they say tracking is fine.
    Currently reporting clicks but not sales for today.
    If the tracking systems can easily scale to meet demand I'm not sure why reporting can't... unless there is some requirement for human approval.
     
  7. martin-s United Kingdom

    martin-s Well-Known Member

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    Yes, we use Sendy.co for emails and all links go through tracking within the Sendy app.

    Where we track internal links, the drop off is 1-2% (which you might expect for the occasional slow loading page or click in error), but almost 88%? Wow.
     
  8. Edwin

    Edwin Well-Known Member Exclusive Member

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    Does the Webgains cookie get blocked by ad blockers?
     
  9. martin-s United Kingdom

    martin-s Well-Known Member

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    The tracking is url based, so it shouldn't get blocked by anything (would kind of negate the point!)
     
  10. Edwin

    Edwin Well-Known Member Exclusive Member

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    My ad blocker throws a fit at Tradedoubler links - I have to click to confirm a visit. Commission Junction too.
     
  11. jackychen92 Vietnam

    jackychen92 Member

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    Why the number of times I am in prison is according to time.one can give me an explanation
     
  12. dee

    dee Active Member Acorn Supporter

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    seems like a completely legitimate point
     
  13. jackychen92 Vietnam

    jackychen92 Member

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    what do you mean
     
  14. gimpydog United Kingdom

    gimpydog Active Member

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    Welcome to the forum. :D

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