Hmmm... F**k of a lot of chiefs

[TinkyWinky]

Appointment of Chief Commercial Officer

We are pleased to announce that Jill Finney has been appointed as our first Chief Commercial Officer (CCO).

Is that really needed?

WTF are the CEO / COO / CTO and DoF doing?

They've all gone mad with power...

 

[foz]

Precisely.

I wonder what was changed in the "Complaints Policy".

We are committed to providing our staff with a fair and safe place to work. In support of this, an amended complaints policy has been published making it clear that harassment or abuse of our staff is unacceptable. Under the policy, such behaviour may result in restrictions or refusal of access to our services.

 

[aZooZa]

Precisely.

I wonder what was changed in the "Complaints Policy".

Looks like that is intended to give them fresh powers to summarily disconnect people. Probably aimed at GW I would guess.

 

[Hazel Pegg]

I wonder what was changed in the "Complaints Policy".

Our commitment to our staff

We are committed to our customers and providing the best service possible. We are also committed to providing a safe and appropriate working environment for our staff. Our staff have the right to be treated with respect and courtesy. We will not accept instances of verbal, written or physical harassment or abuse of our staff.

We reserve the right, where our staff are subjected to unacceptable conduct or communication, to restrict or refuse access to our services (e.g. we may ask you to only correspond with us in writing or to a specific contact).

http://www.nominet.org.uk/disputes/complaining-about-nominet

 

[anthony]

Looks like that is intended to give them fresh powers to summarily disconnect people. Probably aimed at GW I would guess.

Surely it could only be applied to its members though? I doubt the legality of Nominet being able to commute such things in this fashion to registrants, but it underlines the arbitrary mindset of this so called guardian of the UK name space!

 

[GreyWing]

I agree guys. If it was used against me in such a manner I'd be straight down to court to get an interim injunction.

I'd remind Nominet that harassment is a criminal offence http://www.cps.gov.uk/legal/s_to_u/stalking_and_harassment/ and if they feel it is occurring then they have a duty to report it at the local Police station and let the relevant authorities deal with it. It would be rather odd for them to suspend services for something that carries criminal remedy and yet not report a crime.

 

[GreyWing]

I'd also ask them if this story constitutes harassment http://www.avoid.co.uk/lesley-cowley-files/1888-heres-lesley.html. This story is not subject to court action... read into that what you will :roll:

 

[DarrenTSO]

I imagine that the main potential source of abuse towards any Nominet staff would be towards their first line staff in dealing with registrants who want access to their domain, but it's been registered in the name of their web designer. Some people tend to think that shouting louder down the phone will get them around procedures for identity verification and so on...

I wouldn't read anything more in to this, but that's just me.

 

[GreyWing]

I imagine that the main potential source of abuse towards any Nominet staff would be towards their first line staff in dealing with registrants who want access to their domain, but it's been registered in the name of their web designer. Some people tend to think that shouting louder down the phone will get them around procedures for identity verification and so on...

I wouldn't read anything more in to this, but that's just me.

If that is the case then we'd all support it I imagine but would also support that being made available to the Police. The Police are the correct independent body to investigate crimes in my opinion.

 

[namealot]

Of course no one should be subjected to unacceptable conduct or communication, that should be both ways? Wonder why there should be more or an extra need for it now than there was a year five or ten ago?

The right to restrict or refuse access to services based on what though whose opinion or under what guidance “it’s our ball and we don’t want you to play anymore “
If there are going to be restrictions imposed then all should know what constitute unacceptable behavior a clear transparent system set out guides and rules etc rather than an unknown? We wouldn’t want a person with tourettes or even an actual justified grievance to be discriminated against…

 

[GreyWing]

There is a debate on Nominet's forum at the moment about Ms Cowley emailing Ms Taylor's clients after Ms Taylor won the court case. Something I reported on last year http://www.avoid.co.uk/lesley-cowley-files/1888-heres-lesley.html Others have now seen the email and "disgusted" is a word used. That to me is harassment, if that was me I'd be reporting it.

It's hard to take this statement seriously when the people releasing it have questions to answer themselves. Plus the fact that they just hired someone from the CQC who's board was also accused of making up mental illness's of whistle-blowers.

It's almost as though you couldn't make it up.