How Long Does It Take Domain Monster To Show A Caught Domain?

baldidiot · Jan 31, 2014

I have a domain that was caught for me yesterday by domain monster (first time I've caught using them), but so far haven't heard a peep from them - no email, and it's not in my account (but my name is on the whois).

I've noticed that their failure emails take a day or two to come through, so are they just a bit slow all around? Or is this something I need to get in touch with them about?

Systreg · Jan 31, 2014

it's usually any time up to 24 hours when they've caught for me, before I see it in my account and can do a tag change.

baldidiot · Jan 31, 2014

Systreg said:
it's usually any time up to 24 hours when they've caught for me, before I see it in my account and can to a tag change.

Ok cheers. It dropped yesterday, but I have no idea what time it was caught so I guess it could still be less than 24 hours. I'll just wait and see...

Simon · Feb 5, 2014

You could always phone them to confirm. I've found DM to be very helpful.

baldidiot · Feb 5, 2014

SimonGardner said:
You could always phone them to confirm. I've found DM to be very helpful.

Cheers. Yeah I actually emailed them about it a few days ago and they very quickly resolved it.

Probably should have updated the thread when they did, my bad..