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How long does it take to reply to an email?

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bensd

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I submitted a support ticket in the "contact us" section of sedo's website and recieved a reply asking me to email [email protected] directly.

I thought this was slightly odd and not great customer service - why couldn't they just forward my query to the right department?

Anyway, i emailed the address directly on 7/10 and still haven't recieved a reply...
 
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