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And on further inspection im seeing bouts of 40% packet loss to that server. Looks like a TATA route dropping the packets.
So probably not the name servers issue directly but the fact the server is not available sometimes when TATA are dropping packets all over the floor
I'd strongly suggest moving the hosting back to the UK. For a uk based site there are - albeit questionable -seo benefits.
But one real tangable benefits is the speed of dns propagation through the uk dns nodes. Ive had us servers before & it's taken 24-48hrs to propogate to the UK. With uk servers the fastest I've seen it is under 30minutes. Depends on your ISP's dns cache time. For a commerce based site that's a big deal.