Nominet 2fa woes

[Admin]

Fed up of this enforced crap. How do you setup a new phone please? No barcode to scan at Nominet, cannot login to get a barcode obviously. Ridiculous.

 

[Adam H]

You change your login settings , Add/remove devices. But obviously you need to login to see that, if you could set it up from outside of the account it would be just as weak as a standalone password.

 

[Admin]

Exactly. So it's a broken system. But if the barcode is at the login page, how is that insecure? I cannot login to manage devices obviously.

 

[Adam H]

It's designed to be a second layer of protection, thats why they give you backup codes when you scan the barcode so if you lose or cant get to your phone/device you still have those codes to login with.

 

[Admin]

OK, the answer is not in the Nominet pdf guide or anywhere else. You have to have a chat with a Nominet rep and answer security questions, they then clear your 2fa and it can be re-established.

 

[Skinner]

I don't remember getting back up codes :/

Where was they shown ?

It's designed to be a second layer of protection, thats why they give you backup codes when you scan the barcode so if you lose or cant get to your phone/device you still have those codes to login with.

 

[Adam H]

I don't remember getting back up codes :/

Where was they shown ?

I've just added a new device at Nominet and turns out they are probably the only service ive known NOT to give backup keys as well lol

 

[Edwin]

It's been covered elsewhere on the forum, but don't forget you can also use Authy on Chrome if you want to have a second parallel way to activate/access 2FA as well as your mobile phone.
https://chrome.google.com/webstore/detail/authy/gaedmjdfmmahhbjefcbgaolhhanlaolb?hl=en

(Of course that doesn't help if you can't log in, but it may help in future.)

 

[Adam H]

It's been covered elsewhere on the forum, but don't forget you can also use Authy on Chrome if you want to have a second parallel way to activate/access 2FA as well as your mobile phone.
https://chrome.google.com/webstore/detail/authy/gaedmjdfmmahhbjefcbgaolhhanlaolb?hl=en

(Of course that doesn't help if you can't log in, but it may help in future.)

I was always a fan of Google authenticator until someone here recommended Authy, the ability to have it across desktops, PC's , tablets is amazing. I've got 2 old iphones, desktop and a couple of tablets with it loaded so if my phone does end up breaking or worse ive still got a device......somewhere that has the codes.

 

[Admin]

Sounds good, just trying to setup authy and cant. I feel thick. Get account verification via: existing device, phone call or sms. None work, they all give the same message 'Multi device is disabled.. to enable open authy on your other device and go to settings > devices. But i get that message on pc an phone so how do you ever start lol....

 

[Systreg]

@Admin, I had that exact same problem trying to get Authy sms sent to my phone, it repeatedly gave the same error you're getting. In the end I entered my other halfs phone number and it went straight through and sent me the sms.

 

[Admin]

Companies should hire me to find problems in their systems, i seem to always test the limits lol. OK so at one point I must have installed authy on my last mobile phone. Authy doesnt tell me this or give a clue to it. So you have to reset your authy account and it takes 24 hours and you have to go to a page on Authy that is not in their menus lol. http://geekact.com/how-to-reset-authy-recover-account-tokens and the direct link is https://www.authy.com/phones/reset/

 

[Systreg]

@Admin, it must have been a different problem with me, because my phone had never had Authy on it before, I got to the stage where it asked me to enter my number so it can send me sms, and then I got the error you got.

I don't even have authy on my phone now, it's only on my laptop so no idea why it wouldn't accept my number, but would my Mrs' phone number.