Selling to an end user

[KingDomainNames]

Have gone through enough threads to become entangled !

Newbie questions, so forgive me:

1. when selling to an end user (rather than on Domain Lore or here), would you always have a written agreement drawn up if you don't know them ? (I'm guessing the buyer would want one)

2. if you want any buyer of your domain name to pay by BACS, is it as simple as giving the buyer your sort code and bank account number (please feel free to laugh at the simplicity of this question... )

3. If the end user has no clue about domain names, then I understand that the Nominet process will help guide them. But if the end user does not know which registrar they wish to use, would you just recommend the current registrar (e.g. 123-reg) just to make it simpler and save the need for a TAG name change ?

Many thanks,
Steve

 

[Edwin]

1) written agreement is nice but not essential

2) yes, all they need is your bank account details. If they don't want to pay you up front, slap on a 10% "admin" charge and use an escrow service

3) better to change registrar I think, then you avoid any potential control panel conflicts

 

[KingDomainNames]

1) written agreement is nice but not essential

2) yes, all they need is your bank account details. If they don't want to pay you up front, slap on a 10% "admin" charge and use an escrow service

3) better to change registrar I think, then you avoid any potential control panel conflicts

Edwin, thank you so much for your reply.
Re:
1) I'd previously searched online for a UK template, and am sure I saw a link (which I cannot now find ) here on AD for a couple of companies that you can buy a template from and then tailor it to your requirements (if a 'Joe Bloggs' buyer insisted on having an agreement, that is).

2) Great thanks. And great advice re: Escrow too

3) I see, thank you. If Joe Bloggs asked me about this, I'd just tell him to open an account with (for example) Daily, and change the tag from there.

Cheers Edwin.

 

[grantw]

In 8 years I've never had a buyer ask me for a written agreement so I wouldn't worry about that one until it comes up.

Grant

 

[KingDomainNames]

In 8 years I've never had a buyer ask me for a written agreement so I wouldn't worry about that one until it comes up.

Grant

Thanks Grant, that is very reassuring to know.
Cheers,
Steve

 

[Pred]

in over a decade, i've never needed one
can of worms if you ask me

 

[Whibs]

I only ever request a contract if the value is greater than 3K (Shows professionalism and gives the buyer confidence in the transaction), but i always request a confirmation of the sale via email:

I am pleased we were able to come to an agreement regarding the domain "the domain.co.uk" for a sales price of £9,999. This price includes Tax, Escrow fees and transfer costs.

Please confirm that you agree to the price and i will initiate the escrow/paypal transaction.

Then give them a brief run down of the steps they will need to go through.

I always add the cost of escrow/paypal etc to the price before selling, nothing worse than them moaning about extra costs and it also enables you to use it as a sales argument to hold the price.

I try and get buyers to be at my registrar for simplicity in pushing the domain into their account, it means there is less for them to do and the push can take place immediately followed by the Nominet transfer. This way the buyer gets two mails to action immediately, i complete the above and drop him an email thanking for a quick and pleasant transaction "just follow the instructions in the emails and you will have control and ownership of your domain, any problems please do not hesitate to get back to me"

If you want a contract drop me a line.

 

[KingDomainNames]

in over a decade, i've never needed one
can of worms if you ask me

Thanks Pred.
I see what you mean.

Cheers,
Steve

 

[KingDomainNames]

@ Whibs

Very interesting, thanks Whibs for taking the time.

Just to ask: when you say you then "give them a brief run down of the steps they will need to go through", I'm guessing you mean regarding the domain push and the nominet transfer email ?
I only ask as I am not fully up to date on meaning of the domain 'push'. Is it simply going into that domain in my account (say it's with 123-reg) and there is an option to move/nudge/'push' it into Joe Bloggs' account with 123-reg ?

Sorry if this question sounds dumb.

 

[Whibs]

Yes log into your control panel, scroll down "internal transfer" it will take you to a page showing any transfers that are incoming or outgoing.

Above it you will see "Start an internal transfer" you would add there user account/name (Which you have to ask the buyer for) to the box and tick the domain.. transfer.

Transferring a domain from one account to another at the same registrar is called pushing.

And yes - a run down of what they will recieve, what they have to do (open the 123 email and click the acceptance link, open Nominet email click acceptance link)

In both cases the instructions come with the emails from Nominet and 123

P.S Check your mail ;-)

 

[KingDomainNames]

Thank you very much Whibs.
That explanation is spot on for my brain to process - happy days !

Cheers again,
Steve

 

[JDubya]

1) I'd previously searched online for a UK template, and am sure I saw a link (which I cannot now find ) here on AD for a couple of companies that you can buy a template from and then tailor it to your requirements (if a 'Joe Bloggs' buyer insisted on having an agreement, that is).

http://www.website-contracts.co.uk/

I've never used them but seen mentioned before (although seems not needed here now).

 

[KingDomainNames]

Thanks JDubya - that link is one of the them ! (if I re-discover the other link, I'll post it), and is also for uk based documents. (So often when searching on google, the results, even after filtering, are USA based, no legally no good in most instances for us in the UK.)

Thanks for all is this thread - now closed.

 

[Domain Giant]

Some really good advice on here- Thank you.

Liza

 

[chippyb]

How do you find who to send your emails to, do you just go to websites and send it to whatever email is on there contact page?

 

[KingDomainNames]

How do you find who to send your emails to, do you just go to websites and send it to whatever email is on there contact page?

I guess it depends on the size of the end user you're targeting.
For a larger company, maybe their domain manager (I'm sure I've seen another thread on Acorn with more help regarding this).
For a sole trader / local business, maybe contact the boss him/herself, or find out if there is another, more personal email for the business, rather than just '[email protected]'

More experienced members will have far more knowledge on this.

Hope this helps anyway,
Steve