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typo - their mistake

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last week i received an offer from my holding/contact page for

hs*****.co.uk

we agreed a price after several emails (100)

she has paid and transfer request has been sent - she's confused about the transfer and is trying to send the nominet password reminder to, as far as i can see, an invalid mailbox (a .com that she doesnt even own)

she has sent me a copy of the email she has sent helen at nominet and it mentions a different domain to what she bought from me.. hr*****.co.uk


its her mistake, from the 1st contact she asked me if hs*****.co.uk was for sale and every correspondence from me referrers to the hs*****.co.uk, hr*****.co.uk has never been mentioned.

so, what to do now? would u offer a refund?
 
last week i received an offer from my holding/contact page for

hs*****.co.uk

we agreed a price after several emails (100)

she has paid and transfer request has been sent - she's confused about the transfer and is trying to send the nominet password reminder to, as far as i can see, an invalid mailbox (a .com that she doesnt even own)

she has sent me a copy of the email she has sent helen at nominet and it mentions a different domain to what she bought from me.. hr*****.co.uk


its her mistake, from the 1st contact she asked me if hs*****.co.uk was for sale and every correspondence from me referrers to the hs*****.co.uk, hr*****.co.uk has never been mentioned.

so, what to do now? would u offer a refund?


----------------------
On 2 Jul 2012, at 11:43, **@yahoo.com wrote:

Domain Name http://www.hs******.co.uk/

E-mail: **@yahoo.com

Message:
I would like to buy this domain. What will be the process with you and how much will cost me? Thank you.

----------------------
Hi - i have instructed Nominet to transfer the domain name HS******.CO.UK to the email address **@yahoo.com
 
Technically if you don't own the domain in which she ask to purchase ( the typo ) then you never had her intended product in the first place which even though not your mistake you have basically sold her something which you don't have.

I think there has been an error on both parts and it would be of good order for you to give her a refund and say goodbye :cool:
 
all sorted now :)

she wanted the domain she brought from me, no idea what was going on in her head regards the other domain and her so called email domain..

close the thread if you like Mr Moderator(s),
 
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