Phil is very skilled at what he does, which in large part seems to consist of deflecting criticism by giving "something that looks superficially like an answer, but isn't" so that the busy journalist in question goes away satisfied without digging further. Great PR work (and no, I'm not being sarcastic - it's because he's so good that it's so hard to get any of the facts of the matter to stick)
You're to kind. Surely after hearing the feedback from the meetings, how one could still spell out only the positives without acknowledging the negatives is unscrupulous.