- Joined
- May 18, 2006
- Posts
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Trying to renew a domain in my DomainMonster Account. Couldn't do it as the domain in question has disappeared from the account area.
It's only about a month overdue.
E-mail customer support who say back again:
New one on me and a darn cheek!
What nonsense!
It's only about a month overdue.
E-mail customer support who say back again:
Thanks for contacting Domainmonster.com Customer Support.
I can get this domain back for you but as the domain has expired and has passed its 16 day grace period the renewal becomes more of a manual process. As a result there is an additional manual surcharge of £2 + VAT per domain year. For clarity I have provided the options below:
1 year renewal: £4.99 + VAT + Surcharge £2 + VAT = £6.99 + VAT
2 year renewal: £5.58 + VAT + Surcharge £4 + VAT = £9.58 + VAT
3 or more year renewal: £2.79 per year + VAT + Surcharge of £2 + VAT per year.
If you would like to go ahead and recover this domain please do let me know and please confirm how many years you would like to renew it for.
I look forward to hearing from you.
Kind Regards
Ben
New one on me and a darn cheek!
What nonsense!